Welcome to the Strategy and Support Center!

Our goal is to be your one stop for information about our products. This site is rich with up-to-date ChannelAdvisor Platform HowTo's, Strategy recommendations from our industry experts, FAQs from our Support Professionals,  Community Forums where our users discuss how they use the ChannelAdvisor Platform and System Alerts that you can subscribe to via an RSS feed or email.  We know that you will agree that this is a great resource to help you build your business.

If you have any questions about  the new Strategy & Support Center, please drop us a line via e-mail to ssc@ChannelAdvisor.com.

 
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Latest Software Updates
Check out the latest software upgrade here - keep up to date....
30 May 2009 Release Notes
Key enhancements for this release include the following:
  • Launch of the new Strategy & Support Center
  • Bulk Upload and Schedule Paid Search Creatives
  • Easy Google Base Set-up
25 April 2009 Release Notes
Key enhancements for this release include the following:
  • New UI Open Beta
  • New Strategy and Support Center Beta
  • Ability to export all inventory fields in upload format:
  • Custom Event Tracking in Paid Search:
  • Premium Stores New Features:
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ChannelAdvisor News
ChannelAdvisor Achieves Operating Profit and Announces Restructuring
Research Triangle Park, NC– January 23, 2009 – ChannelAdvisor, the leading provider of e-commerce channel management solutions, announced today that it reached operating profitability in the fourth quarter of 2008.
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Newest Post
How does one create an Amazon Sale, is it a matter of populating the requiste fields in SKU edit view in MAP or does it need to be done in Amazon?
Join the Forum Discussion
03 Jul, 2009
Payment methods and the types of credit cards you accept are configurable in the storefront administration module, and will appear different from the payment methods you have defined in your Channe
How To page
30 Jun, 2009
This is a video tutorial on how to create a Posting Template.  It focuses on a review of the Site Details portion of the Posting Template.
Read the Article
30 Jun, 2009