Have questions about ChannelAdvisor products?

ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, and more.  The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals.  The site offers on-line instructional help, strategic best practices, and forums to collaborate with other ChannelAdvisor users and access our award-winning technical support staff.

Not a ChannelAdvisor customer yet?  Visit www.ChannelAdvisor.com to design your solution. 


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Common Tasks




Your rating: None Average: 2.8 (79 votes)
Your rating: None Average: 2.8 (79 votes)
Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Key features from this release include:

  • Amazon Repricer with Pricewatch Estimated Referral and Fulfillment (FBA) Fees now available
  • New Top Selling Products Across Accounts and Marketplace Performance Trends dashboards
  • AliExpress Related Products Module support added
  • Jet Refunds Support

Key features of this release include:

  • Enhanced All Sales View - Order Tags
  • Rakuten UK Refunds
  • Bing  & Yahoo Gemini Shopping Campaigns


ChannelAdvisor News
ChannelAdvisor Opens Registration for E-Commerce for Branded Manufacturers, March 30

One-Day Event to Educate Brands About Online Opportunities&nb

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Newest Post
We were invited late in the Spring and are now live with a number of products, but ChannelAdvisor does not yet have the capability to pull in the personalization fields that the customer is keying
24 Aug, 2015
28 Aug, 2015
There are many business rules that are commonly used. The table below represents just a few of these commonly used rules.
17 Aug, 2015