Expert Tip of the Day

Continued management of your listing errors is crucial for success on eBay. Unlike other marketplaces, eBay errors won't disappear on their own even if you've already resolved the issue. If an item has a listing error, ChannelAdvisor won't try to post the item again via the schedule until the listing error is manually deleted. If you've fixed all the items that were affected by a specific error, the quickest way to delete the errors would be from the "Errors" tab. Our schedule will then try to post those items again. 

Please also keep in mind that if you try to use "Post Now" with an item, you can force our system to list the item even if the listing error hasn't yet been deleted. For more information on using our Listing Errors view, please see this article:

- Angela H, Customer Support

Want more tips from ChannelAdvisor experts? Join us for the ChannelAdvisor User Conference West on April 23rd in San Francisco. Find out more here:  

Click here to read past Expert Tips of the Day

Have questions about ChannelAdvisor products?

Welcome to the ChannelAdvisor Strategy & Support Center. ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.   Learn more about our products.

The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. Our goal is for you to be a successful on-line seller. The site offers on-line instructional help, strategic best practices, forums to collaborate with other users and access to our award winning technical support staff.

If you are new to using our products, we recommend you begin by referring to our  How To  section for an overview of the application. You will want to be sure to visit the  Video Library  and watch these introductory videos,  Welcome to ChannelAdvisor  and review  Getting Started with Inventory Guide 

Your rating: None Average: 3 (63 votes)
Your rating: None Average: 3 (63 votes)
Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Key enhancements for this release include the following: 

  • Digital Marketing Navigation Updates
  • Multiple Distribution Center Accounts
  • Best Buy Updated Product Template

Key enhancements for this release include the following:

  • OAuth access for Google and Bing  accounts
  • Amazon Repricer includes Event-Based Repricing 
  • Google Merchant Promotions

ChannelAdvisor News
ChannelAdvisor Introduces Smarter E-Commerce in 2014 Spring Release

Latest product update enhances digital marketing, repricing and fulfillment capabilities for online retailers 

Newest Post
ChannelAdvisor continues to override inventory on items with 0 although there is plenty of inventory listed on
15 Apr, 2014
Sie k├Ânnen Bestandsdateien auf verschiedenen Wegen zu ChannelAdvisor ├╝bertragen.
16 Apr, 2014
 ChannelAdvisor believes that multi-channel selling is a critical key to online success.
08 Apr, 2014