Expert Tip of the Day

Make it easier for buyers to find your eBay listing by adding item specifics. When you use eBay's default item specifics, potential buyers can filter based on that data using the search results. To start, use this link to find out the item specifics for each eBay category that you're selling on:

I'd also recommend using our Automatic Matching feature to easily send item specific information to eBay, and you can read more about that here: 

For example: if you are selling a watch, adding information for item specifics such as 'Band Material', 'Movement', 'Display', 'Gender', 'Features' and 'Style' can help your listing stand out. Additionally, if your watch has a 'Band Material' of Leather, a buyer narrowing down the search results will be able to find your listing when filtering by Band Material : Leather.

- Angela H, Customer Support

Want more tips from ChannelAdvisor experts? Join us for the ChannelAdvisor User Conference West on April 23rd in San Francisco. Find out more here:  

Click here to read past Expert Tips of the Day

Have questions about ChannelAdvisor products?

Welcome to the ChannelAdvisor Strategy & Support Center. ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.   Learn more about our products.

The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. Our goal is for you to be a successful on-line seller. The site offers on-line instructional help, strategic best practices, forums to collaborate with other users and access to our award winning technical support staff.

If you are new to using our products, we recommend you begin by referring to our  How To  section for an overview of the application. You will want to be sure to visit the  Video Library  and watch these introductory videos,  Welcome to ChannelAdvisor  and review  Getting Started with Inventory Guide 

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Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Key enhancements for this release include the following: 

  • Digital Marketing Navigation Updates
  • Multiple Distribution Center Accounts
  • Best Buy Updated Product Template

Key enhancements for this release include the following:

  • OAuth access for Google and Bing  accounts
  • Amazon Repricer includes Event-Based Repricing 
  • Google Merchant Promotions

ChannelAdvisor News
ChannelAdvisor Introduces Smarter E-Commerce in 2014 Spring Release

Latest product update enhances digital marketing, repricing and fulfillment capabilities for online retailers 

Newest Post
Hello! Im trying to upload a .txt file to keep my exsisting items in bulk up to date using the inventory upload. I first copy the information (Part # and Qty avalible) from a excel doc.
18 Apr, 2014
17 Apr, 2014
 ChannelAdvisor believes that multi-channel selling is a critical key to online success.
08 Apr, 2014