Expert Tip of the Day


When it comes to images, bigger isn't always better! eBay limits the maximum image size to 1600px so anything larger than this will be resized to a smaller image after it's sent to eBay.  

It is best to limit your eBay marketplace images to 1600x1600px and save them as a .jpg with 80-90% compression. At this compression rate, images will be significantly smaller in file size with minimal, if any, visible changes in quality. Using this technique will help speed up uploads and updates as well as reduce storage usage. 

-  Rafal S, Customer Success

Want more tips from ChannelAdvisor experts? Join us for the ChannelAdvisor User Conference West on April 23rd in San Francisco. Find out more here:  

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Have questions about ChannelAdvisor products?

Welcome to the ChannelAdvisor Strategy & Support Center. ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more.   Learn more about our products.

The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. Our goal is for you to be a successful on-line seller. The site offers on-line instructional help, strategic best practices, forums to collaborate with other users and access to our award winning technical support staff.

If you are new to using our products, we recommend you begin by referring to our  How To  section for an overview of the application. You will want to be sure to visit the  Video Library  and watch these introductory videos,  Welcome to ChannelAdvisor  and review  Getting Started with Inventory Guide 

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Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Key enhancements for this release include the following: 

  • Digital Marketing Navigation Updates
  • Multiple Distribution Center Accounts
  • Best Buy Updated Product Template

Key enhancements for this release include the following:

  • OAuth access for Google and Bing  accounts
  • Amazon Repricer includes Event-Based Repricing 
  • Google Merchant Promotions

ChannelAdvisor News
ChannelAdvisor Introduces Smarter E-Commerce in 2014 Spring Release

Latest product update enhances digital marketing, repricing and fulfillment capabilities for online retailers 

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