Have questions about ChannelAdvisor products?

Welcome to the ChannelAdvisor Strategy & Support Center. ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, and more. Learn more about our products.

The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. Our goal is for you to be a successful on-line seller. The site offers on-line instructional help, strategic best practices, forums to collaborate with other users and access to our award winning technical support staff.

If you are new to using our products, we recommend you begin by referring to our  How To section for an overview of the application. You will want to be sure to visit the  Video Library and watch these introductory videos,  Welcome to ChannelAdvisor  and review  Getting Started with Inventory Guide 

Your rating: None Average: 2.9 (71 votes)
Your rating: None Average: 2.9 (71 votes)
Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Key enhancements for this release include the following: 

  • eBay Business Policy Template Upgrade
  • Support for Newegg Business and Newegg Canada
  • Rakuten.com Shopping Apparel, Shoes and Accessories Category Update

Key enhancements for this release include the following: 

  • ChannelAdvisor Bundles for Inventory
  • New Marketplaces Template
  • Amazon Pricing Insights
  • eBay QuickStart 
  • Yahoo Gemini Support
  • Social Commerce

ChannelAdvisor News
ChannelAdvisor Automotive E-Commerce Experts to Attend 2014 SEMA Show, November 4 – 7


Newest Post
24 Oct, 2014
Granting and Restricting access to particular sections of the ChannelAdvisor Complete Application requires enabling and disabling modules under Manage Groups.
23 Oct, 2014
October Customer Newsletter 2014
23 Oct, 2014