Have questions about ChannelAdvisor products?

ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, and more. The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. The site offers on-line instructional help, strategic best practices, and forums to collaborate with other ChannelAdvisor users and access our award-winning technical support staff.

Not a ChannelAdvisor customer yet? Visit www.ChannelAdvisor.com to design your solution. 

Featured Content


Common Tasks


Your rating: None Average: 2.8 (93 votes)
Your rating: None Average: 2.8 (93 votes)
Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Highlights in this release:

  • Algorithmic Repricing in Amazon Repricer
  • New Marketplace Bluefly (US) available
  • New Default Feed Templates for European Feed Destinations
  • Change to behavior of child SKU when parent is not on channel label

Highlights in this release:

  • Read Only Permission for Business Rules, Lookup Lists, and Templates
  • New Marketplaces Flubit (UK), ManoMano (FR, ES, IT, UK) and Tanga (US) available
  • Google's Expanded Text Ads supported

Newest Post
I selected about 10 skus to test the new ebay promoted listing feature, and ebay is showing that I have 95 active listings under the 1 campaign.
20 Sep, 2016
30 Sep, 2016
29 Sep, 2016