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Have questions about ChannelAdvisor products?


ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, Facebook and more. Learn more about our products. This is the place to find answers about using our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. Our goal is for you to be a successful on-line seller. The Strategy & Support Center is a resource for ChannelAdvisor customer's to learn more about our products and how to use them. The site offers on-line instructional help, strategic best practices and access to our technical support portal as well as a place to communicate with other users about common e-commerce issues and solutions.

 

 

 

 

If you are new to using our products, we recommend you begin by referring to our How To section for an overview of the application. You will want to be sure to visit the Video Library and watch these introductory videos, Welcome to ChannelAdvisor and review Getting Started with Inventory Guide . 


For additional instruction on ChannelAdvisor features, checkout our calendar of upcoming webinars . 


 

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Latest Software Updates
Check out the latest software upgrade here - keep up to date....
13 June 2013 Release Notes

Key enhancements for this release include the following: 

  • Announcing support for Rakuten - Play.com Marketplace in the UK!
  • Announcing support for La Redoute Marketplace in France!
  • Amazon's New Product Retrieval Tool  

14 May 2013 Release Notes

Key enhancements for this release include the following: 

  • Support for Rakuten Play.com Marketplace
  • Support for Amazon Spain Marketplace
  • Support for Google Shopping and Shopzilla Canada

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ChannelAdvisor News
ChannelAdvisor CEO Scot Wingo and Emerson Senior Executive Charlie Peters to Present at BLAZE, The 2013 Global Business Marketing Association Conference

Research Triangle Park, NC – May 21, 2013 – ChannelAdvisor, a leading provider of cloud-based e-commerce solutions that enable retailers and manufacturers to increase global sales,

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Newest Post
Over the last week or so I've noticed the eBay shipping exclusions we're missing from some listings.
Join the Forum Discussion
19 Jun, 2013
With strict length limits, writing Paid Search Ad copy using business rules can be challenging, but taking advantage of functions like IF , SELECTC
How To page
18 Jun, 2013
The ChannelAdvisor platform is an integrated, on-demand solution that provides online retailers an efficient and profitable way to sell across multiple e-commerce channels including marketplaces, comparison shopping, search and their own e-commerce stores. Using a single inventory feed we translate and optimize your data to fit the specifications of online channels and distribute products accordingly.
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12 Jun, 2013