Have questions about ChannelAdvisor products?

ChannelAdvisor provides cloud-based e-commerce solutions that enable retailers and manufacturers to integrate, manage and optimize their merchandise sales across hundreds of online channels including Amazon, Google, eBay, and more. The Strategy & Support Center is the place to find answers about our e-commerce software products. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. The site offers on-line instructional help, strategic best practices, and forums to collaborate with other ChannelAdvisor users and access our award-winning technical support staff.

Not a ChannelAdvisor customer yet? Visit www.ChannelAdvisor.com to design your solution. 

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Common Tasks


Your rating: None Average: 2.8 (85 votes)
Your rating: None Average: 2.8 (85 votes)
Latest Software Updates
Check out the latest software upgrade here - keep up to date....

Highlights in this release:

  • New Fulfillment by Amazon (FBA) Features
  • Reimagined Amazon Insights
  • Digital Marketing Benchmarks

In this release:

  • Amazon Repricer Updates
  • eBay oversell detection and processing speed improvements
  • Amazon FBA Trans-ship Quantity added


Newest Post
Is there any way, using the flat file upload approach, to submit multiple tracking numbers for a single order.
02 May, 2016
Advanced Filters allows you to create complex queries to identify and isolate specific subsets of data from your account information.
04 May, 2016
Each Amazon product page has an area called the Buy Box that Amazon awards to one seller at a time. This piece of real estate has proven to be an invaluable asset to sellers and a strong contributor to increased sales. The Buy Box is reserved solely for sellers who are considered Highly Rated Sellers as determined by Amazon and who also excel in various seller performance metrics.
03 May, 2016