CHANNELADVISOR.COM





Have questions about ChannelAdvisor products?


This is the place to find answers. Whether you are a novice at selling on-line or a long time retailer, we are here to help you reach your goals. Our goal is for you to be a successful on-line seller. The Strategy & Support Center is a resource for ChannelAdvisor customer's to learn more about our products and how to use them. The site offers on-line instructional help, strategic best practices and access to our technical support portal as well as a place to communicate with other users about common e-commerce issues and solutions. This video will give you an overview of the site features and how our Technical Support process works.
Strategy & Support Center OverviewRun Time - 3:00 
  

 

If you are new to using our products, we recommend you begin by referring to our How To section for an overview of the application. You will want to be sure to visit the Video Library and watch these introductory videos, Welcome to ChannelAdvisor and review Getting Started with Inventory Guide. 


For additional instruction on ChannelAdvisor features, checkout our calendar of upcoming webinars. 


 

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Latest Software Updates
Check out the latest software upgrade here - keep up to date....
15 January 2012 Release Notes
 Key enhancements for this release include the following: 
  • Amazon Canada Support
  • Inventory Upload Enhancements
  • Multiple eBay enhancements
  • Release of API V6
19 October 2011 Release Notes
 
Key enhancements for this release include the following:
  • Amazon Sports Category Update
  • IDS Campaign Name Changes
  • Class Schedules (eBay) Removed
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ChannelAdvisor News
ChannelAdvisor Helps Retailers Become Better Amazon Sellers With Autumn Release
 New Amazon 360 Feature Improves Retailers’ Visibility into Performance and Ranking on Amazon
Read more
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Newest Post
 I have spent about 5 hours on this issue. What I need to do:
Join the Forum Discussion
27 Jan, 2012
If you have purchased the Amazon Launch Services package than you will need to reference the content of this guide thoughtout the duration of this process.
How To page
23 Jan, 2012
The following webinars are designed to help you improve your sales by using all the features of our products.   We currently are offering the following recurring webinars: Inventory Series Amazon Series Buy.com Series Additional Webinars eBay Variations Inventory Driven Search Register for any of our recurring webinars where you will have a chance to have your questions answered live. If you miss the live webinar you may listen to the recorded webinar and/or download the slides by selecting the recent recording link under each webinar heading..
Read the Article
23 Jan, 2012