Webstores

Why are my items not showing up in my Basic Webstore?

From the Webstores > Basic Webstores > Store Inventory view you can see which items are enabled for the store by viewing if the shopping cart icon is lit up.

How can a buyer remove Basic Webstore items from their checkout?

The buyer can remove Basic Webstore items on the last page of checkout.

How do I modify the width of my Basic Webstore?

Typically, Basic Webstores fill the width of the browser. Many web designers prefer to create a more narrow look.

How can I control the META Tags in my Basic Webstore?

For the store home page the Meta Tags can be entered on the Webstore > Basic Webstore > Name and Logo page.

For Store category landing pages the Meta Tags are the short and long descriptions fr

When do new categories in the Stores show up in ShoppingAdvisor > Data Mapping > Category Mappings view?

Assuming that their are skus assigned to the new Stores categories, the ShoppingAdvisor > Data Mapping > Category Mappings view will update the "Source Category" column once a day.

What is the maximum character length for a Basic Webstore inventory item title?

The maximum length for a Basic Webstore item title is 100 characters.

How do I use my own domain name for the Basic Webstore?

You (or your domain name provider) will want to setup a DNS
CNAME resource record to point your domain name to
stores.ChannelAdvisor.com.

Can you use custom template tags in the Basic Webstore?

The only place that template tags can be used in your Basic Webstore is in the item detail page layout.

Why is nothing showing on my Store category pages when I have them set up?

If you have this information set up correctly but it is not showing on your Store category pages of your live Basic Webstore, then you most likely have a Store homepage layout selected that does not d