Webstores

I use Real Time Rates. Why isn't the Free Shipping Threshold working on my Premium Webstore?

This applies to ASP DotNet StoreFront or the Premium Webstores.

The configuration for Free Shipping Threshold will not work with Real Time shipping if the store has other non Real Time Shipping metho

Why can't I download all of my files from my Premium Store?

Some of the files associated with Premium Stores, if edited improperly, could cause detrimental effects on your site.

How do I set up a Minimum Order amount for my Premium CA Store?

Log into your ASPdotNetStorefront admin console.
Go to configuration > Advanced > AppConfig Parameters.
In the Config Search area type in 'CartMinOrderAmount' and click on Search.

How Do I Export My Basic Webstore Categories and Category IDs?

You can export your Standard Store Categories directly from within ChannelAdvisor.

To export this data you can go to the Stores > Basic Webstores > Store Inventory page.

Why isn't the Premium Webstore's HTML editor displaying correctly in IE8?

The RAD Editor used for editing the category pages in the AspDotnetStoreFront admin panel does not display correctly using IE8.

This is a known incompatibility between the 3rd-party editor and IE8.
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What is Captcha Security?

CAPTCHA stands for "Completely Automated Public Turing test to tell Computers and Humans Apart".

Is Google Checkout supported in the CA Basic Store?

Yes, Google Checkout is supported in the CA Basic Store. The setup guide for this is here: http://ssc.ChannelAdvisor.com/howto/configuring-google-checkout

How can I send my skus live to my basic store?

In CA Complete, go to Webstores > Basic Webstores > Webstore Inventory, select the skus you want to send live and click "Add to Store".

How can I setup a variation listing for my Premium store items?

There are 6 steps to setup a variation for an item on the premium store.

1. Contact your developer and ensure that you have the correct product display xml packages setup.
2.

How can I setup a variation listing for Basic store items?

To send variation listings to the basic store, the setup is much the same as eBay variations. The skus must be in a valid parent/child variation and they must have inventory available.