Sales

What do the icons in the "Status" column of All Sales view mean?

On the Sales > Orders/Transactions > All Sales page, here is a list and description for each icon in the "Status" column (in order from left to right):

-Envelope: Winning bidder emai

Where is the re-open button for sales now?

Per our release on June 29th, the Re-Open button is no longer on the All Sales view, but rather within the View Details link.

Email Templates

Email Templates allow you to set up preformatted text that can be used to automate communication with buyers. 

Email Templates allow you to set up preformatted text that can be used to automate communication with buyers. 

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Printing Invoices

Printed invoices, or packing slips, will look like this image.

Printed invoices, or packing slips, will look like this image.

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Orders / Transactions

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Second Chance Offers

An eBay Second Chance Offer is an opportunity for you to offer an item to someone other than the winning bidder after the listing ends.

An eBay Second Chance Offer is an opportunity for you to offer an item to someone other than the winning bidder after the listing ends.

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Feedback Automation

You can automate the sending of Feedback to your buyers through ChannelAdvisor.

You can automate the sending of Feedback to your buyers through ChannelAdvisor.

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Sales and Fulfillment

ChannelAdvisor provides you many tools to manage the sales process.

ChannelAdvisor provides you many tools to manage the sales process.

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How can I create a filter in the All Sales view to show "Sales for the Past X Days"?

Using the following expression, you can create a filter to see sales in the past x number of days (instead of using the defaults of 14 or 30)

Invoice Date >= {{TODAY}}-X
*X = Whatever number you w

Create Shipping Labels with ShipWorks

ShipWorks is a service that downloads your orders and makes it easy to create shipping labels, manage customers and

ShipWorks is a service that downloads your orders and makes it easy to create shipping labels, manage customers and

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