Sales

What is PayPal SuperBlock and how do I enable it?

Update: The PayPal Superblock (PFEI block) should not be used effective 12/6/2010 and should be removed from any account that previously used it.

PayPal SuperBlock is a setting that PayPal enables on

Can I use one Authorize.net account with multiple Merchant posting accounts?

Yes. This is not a problem because we identify the transaction ID for the transaction as [ProfileID]-[InvoiceID]. The ProfileID is a unique identifier for each posting account.

Why do Google Checkout orders not have the shipping (or billing) phone number?

This is often because the configuration of the account at Google is not instructed to send the billing and/or shipping phone to us in the checkout information messages that we receive.

What parameters are used by ChannelAdvisor's 3rd Party Calculator to calculate UPS Rates?

You can go to UPS.com to the following link to Calculate Time and Cost:

https://wwwapps.ups.com/ctc/request?loc=en_US&WT.svl=PNRO_L1

You can enter the following parameters to see how the third p

How do I enable Google Checkout in my ChannelAdvisor account?

After signing into ChannelAdvisor and selecting your account from the pull-down, go to Webstores > Checkout > Checkout Solutions. This lists the various checkout options.

How will the Webloyalty customer Reward Program increase my profits?

You will earn $100.00 for every 1,000 eligible pruchase transactions. These do not need to be unique customers.

How do I export email addresses from all invoices?

You will want to sign in MarketplaceAdvisor Premium and select your account from the pull down that you want to export the email addresses. Then, go to Sales > Orders/Transactions > All Sales.

What if my customers contact me with questions about the Webloyalty Cash Back Award or the program?

If your customers call you with any questions, simply have them contact the customer service center at the number for the appropriate service shown below.

How often are orders synced between Premium Webstores and CA Complete?

Currently, store orders are synced every 15 minutes between Premium Webstores and CA Complete.

If your Premium Webstores orders are not being displayed on the Sales > Orders/Transactions > All

Is there a way you can record and export values of returns in MarketplaceAdvisor Premium?

This is a way to handle returns using flags.

1. Select the order and begin to create a flag that has been refunded by clicking on the Flag button.

2.