Introduction to Overstock

Utah-based Overstock.com has been offering top-quality brand name merchandise at significant discounts since 1998, differentiating its marketplace through:

• Industry-leading customer service (winning #4 in the 2006 National Retail Foundation customer service survey)
• Best Price Guarantee
• $2.95 or less shipping (no matter what you're buying).
• No-hassle easy returns
• Gift Finder & Personalization

Who's the Overstock.com Shopper?

The average shopper on Overstock Shopping is female, 44 years old, has a household incoming of $62,000, no kids and buys discounted products at Overstock.com and in-line at high-end retailers.

Correspondingly, Overstock has significant sales in the following categories:

• Home & Garden
• Bedding & Bath
• Jewelry & Watches
• Apparel
• Consumer Electronics
• Books, Music, Media and Video Games

Other Overstock Shopping Facts

• Overstock is #18 on the Internet Retailer list) with over 9MM unique visits a month
• Overstock maintains an email opt-in list of over 9MM loyal buyers and sends well over 100MM emails a month promoting specific product categories, events or promotions that yield significant sales
• Loyal customers with high conversion rate
• Few SKUs but significant quantity
• Risk-free selling with no fees
• Merchants received the full agreed-upon price with no additional transactional fees
• Overstock assumes fraud risk
• Overstock manages checkout and customer care
• Merchant is guaranteed to receive funds for each shipped product
• Dedicated account management team
• Each merchant works with a Partner Manager and Buyer to identify products and resolve issues
• Co-op marketing opportunities for qualified partners
• Merchants with track record and significant depth have promotion opportunities (paid and included)

Seller Support

Once a merchant is an established partner, Overstock continuously works with the online retailer to explore merchandising opportunities, sharing buyer search data for unfulfilled products and sourcing opportunities.

Best pricing gains placement

Existing partners given first right of refusal if pricing is challenged Overstock assumes fraud risk, CC processing fees, customer service costs, etc.

Low fees

$100/mo, no transaction fees

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