Items not appearing and qty problem

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Steve Hemming
User offline. Last seen 5 days 16 hours ago.

Im just setting up my basic store for the first time and have 2 questions:

1: Many of the items in my inventory which are currently open on ebay only have a qty of 1, does this mean they cannot be added  to my webstore?

2: When i assign inventory to a category and then add to store they are not appearing in my store, Is there a delay?

Any help with this would be great...

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Steve Hemming
User offline. Last seen 5 days 16 hours ago.
RE: Items not appearing and qty problem

My items are now showing which is great.

Any thoughts on my items with only 1 qty?

Bill Loeb
ChannelAdvisor Employee
Bill Loeb's picture
User offline. Last seen 21 weeks 4 days ago.
RE: Items not appearing and qty problem

Yes, if you have an item of quantity 1 listed on eBay, it will not be shown on your basic store to prevent the possibility of overselling. We do have some things we are working on so you can safely list the same item in multiple channels, but that is not quite ready for prime time yet.

There can be a delay of up to 20 minutes between the time when you add an item to your store in the application and when it actually appears for sale. Usually it is less than that, tho.

Steve Hemming
User offline. Last seen 5 days 16 hours ago.
RE: Items not appearing and qty problem

Thanks.

Is this the case with the premium store also?

Amy Casdorph
User offline. Last seen 3 days 12 hours ago.
RE: Items not appearing and qty problem

Do you have an ETA on when you will be able to list a single quantity SKU on ebay and have it show up in the basic store as well?

Bill Loeb
ChannelAdvisor Employee
Bill Loeb's picture
User offline. Last seen 21 weeks 4 days ago.
RE: Items not appearing and qty problem

Steve,

Currently product information is updated on the Premium Webstore about every 2 hours, but we are working on a feature to make the quantity updates much more frequent (as opposed to the product description, etc.).

Amy,

Unfortunately I don't have an ETA on when the inventory juggler functionality will be available for Basic Westores right now.

Thanks,

Bill