Child pictures not showing on an eBay Variation listing when having a different attribute other than colour.
Sun, 04/15/2012 - 08:11
I am having an issue with some of my ebay variation listings.
We have over 100'000 sku's in stock and some sku's need to be listed as variations on eBay. The issue is that we are listing some products as an variation and choosing "Country" for the variation relationship. When we list this way the child images of all of the skus are not showing on the eBay variation listing. Pls see item numbers 130677978452, 110857538114 on eBay.co.uk. When we choose "colour" as an variation relationship then all of the child images are shown for each sku. Pls see item number 140736479117 on ebay.co.uk. The issue is that if we choose "colour" as an variation relationship for all of our variation listings even if it is not the right relationship then it will just confuse customers which may result in loss of sales.
I am fustrated that this issue is with ChannelAdvisor and does not occur on esellerpro and on eBay.co.uk. I have revised the listing 130677978452 on ebay and am able to attach the child pictures which means ebay allows us to have any variation relationship we want. Pls see pic. http://d3d71ba2asa5oz.cloudfront.net/72001144/images/variation%20relationship.jpg
Help is much appreciated in this matter.