Thu, 04/22/2010 - 20:19
Setting up Shipping has been a total pain. Our store is a week a way from our launch date and we can't order test due to shipping not working correctly. The support staff is stellar and very response to all concerns but that hasn't solved the issue. Perhaps I'm thinking about it all wrong. I've used real time shipping and this works great if the customer only buys one item. Some of the items that we sell make sense to be sold in multiple quantities. They are very small and can fit into flat rate boxes. Though when 5 of the same item is sold then the shipping cost is 5 times higher than necessary. Sadly the dimensions of packaging has no factor into the checkout price yet can factor into our cost. I'm wondering others experience with shipping has been. What has worked, what has not. Any info would be appreciated.