How To

ChannelAdvisor’s platform supports the creation, listing and fulfilling of predefined collections of related products that can be sold as a single product on supported marketplaces, referred to as Bundles.

  • ChannelAdvisor Bundles (sometimes known as "kits") are composed of a single Bundle SKU and Component Items which are the related products being sold together. Each Component Item has a Number Per Bundle that denotes the quantity of the component item in the specific bundle.
  • An example of a bundle could be a single SKU composed of a cell phone, charger, and a wireless headset.
  • As bundle SKUs are treated like standard SKUs once sent, bundles can be used on all ChannelAdvisor-supported marketplaces. 
  • Bundles can exist as child items in a variation relationship.

 

Why Use Bundles?

  • Allow you to create a new product that other sellers will not easily duplicate
  • Increase your average order value
  • Deliver simplicity and value to your customers

 

Special Considerations

  • It is important to note that the related products that form a bundle can be bought individually too. Selling your products as individual items and also as part of a bundle(s) can increase your risk of overselling. ChannelAdvisor will manage your quantity across both types of products, but including products with shallow quantity or very high velocity in a bundle will likely lead to overselling.
  • Limitations: Bundles can include up to 10 component items per bundle. Each account (PID) can have up to 60,000 bundles. A single component product can be part of up to 500 bundles.
  • When a Bundle has a live marketplace listing, you cannot add or delete component items of that bundle OR change the number per bundle of existing component items. You must first withdraw the listing.
  • ChannelAdvisor determines the quantity of a Bundle that can be listed on a marketplace based on the available quantity of all component items. As the quantity of the component items adjusts, we recalculate the number of Bundles that can potentially be listed.
    • Please note: If a buffer is configured for a marketplace, that buffer is doubled when determining the quantity of a Bundle to be listed to that marketplace.
  • Bundles quantity can’t be allocated to a specific marketplace.
  • We now support variation-style Bundles listings configured by the seller. The buyer cannot choose or customize what they want in their bundle at the time of sale.
  • If your order integration is using our checkout reports, these will only provide the purchased bundle SKU not a breakdown of the component SKUs.
  • If your order integration is using our API to import orders:
    • The GetOrderList API call will return purchased bundle SKUs only.
    • GetOrderFulfillmentDetailList will provide a breakdown of the component SKUs of a bundle.

If you are currently selling bundles on Amazon (associated items that you’ve shrink wrapped and sent to FBA), we recommend that you not change this process by transitioning these products to ChannelAdvisor Bundles. To maintain your FBA listing for these products they must be packaged together as one SKU at Amazon.

If you have previously used a workaround or manual process to create bundles, see Migrating Bundles for information on how to properly transition those SKUs to use the ChannelAdvisor bundle functionality.

 

Prerequisites


You should be familiar with the following topic before continuing:

 

In a hurry? 
Check out the  Creating Bundles Express Guide   related to this topic.

 

Tasks Related to Bundles



Please note:

It is important to follow this process when creating and updating your Bundles in ChannelAdvisor.

  • First create your Bundle SKUs via upload or in the UI. It is essential to create your new Bundle SKU first with the Bundle Relationships and then update all product details with your normal inventory upload – this ensures your new bundles are created accurately in our platform. You cannot convert a component SKU to a Bundle SKU.

  • Second update the product details for your newly created Bundles with your normal inventory upload/update process. 

 

Creating Bundles via the User Interface

  1. Navigate to Inventory > Products > All Products - Beta.
  2. Click Create New > Bundle.
  3. Enter product information (such as SKU and Title) for your bundle.
  4. In the Quantity menu, choose either Standard or Assembly in the Bundle Mode dropdown.
    • Standard Mode: In Standard Mode, the individual components of a bundle can be fulfilled from any distribution center. The available quantity of a standard bundle is calculated based on the minimum available quantity of the components across any distribution center.
    • Assembly Mode: In Assembly Mode, all components of a bundle are fulfilled from the same distribution center, and the distribution centers from which a bundle can be fulfilled can be selected. The available quantity of assembly bundles is calculated based on the number of bundles that can be fully assembled at each distribution center that is selected.

  5. Depending on your chosen Bundle Mode , you have to complete the following steps in the Bundle Components menu to add the component items to the bundle:
    • Standard Mode:
      Click the Add/Remove Components button OR search for a SKU number to add a component.

    • Assembly Mode:
      First click the Add/Remove Components button OR search for a SKU number to add a component.

      Then click on Select Distribution Centers to open a popup. There, you can select the distribution centers that can fulfill the bundle.

  6. Enter the number per bundle of each component item included. It is the same for both Bundle Modes.
  7. Completed bundles should look like this:
    • Standard Mode: In this example, the total quantity available is 9, as this is the minimum quantity that is available for all components.

    • Assembly Mode: Here, the total quantity available is 5 – remember, we count how many bundles can be assembled at each DC, not across all DCs. In this example, 2 bundles can be completely fulfilled at DC 1, 3 at DC2.

  8. Save and Exit.

 

Creating Bundles via Upload or FTP

Bundles may now be created using the standard inventory upload file. To create a bundle, you may add the field 'Bundle Components' to your existing upload file. For details on the field's format see the Upload Spreadsheet Fields Reference . Then, either upload the file to ChannelAdvisor using your existing process (directly via browser or via FTP client).

Note: You cannot create bundles in Assembly Mode via file upload. Also, the Bundle Relationship file format is no longer needed and it is recommended that those previously using the Bundle Relationship format update to the new streamlined process.

 

Create Bundles via API

Bundles can be created via REST API. Visit the Developer Network for more information.

 

Bundles with Variations

  • Bundles can exist as child items in a variation relationship. Create your bundle SKUs as above, and then create the variation .

 

Managing Bundles

To edit or view bundles:

  1. Navigate to Inventory > Products > All Products - Beta.
  2. Click the Bundles tab.

Here you can view Bundles grouped with their component SKUs. Click on the SKU to go to the Edit page to make any changes.

 

Orders and Fulfillment

Bundles orders will be represented just as any other product on the All Sales view in that the SKU displayed is the item that was directly purchased by the buyer.  The Shipments page, however, will display the individual component items as they are to be fulfilled. To this end, the All Sales view is intended to address customer service aspects of bundles, whereas the Shipments view is intended ot serve a more fulfillment-oriented role. The Order Detail page bridges the two, as it will display both the bundle and component items for easy cross-referencing.

ChannelAdvisor’s platform supports the creation, listing and fulfilling of predefined collections of related products that can be sold as a single product on supported marketplaces, referred to as Bundles.

  • ChannelAdvisor Bundles (sometimes known as "kits") are composed of a single Bundle SKU and Component Items which are the related products being sold together. Each Component Item has a Number Per Bundle that denotes the quantity of the component item in the specific bundle.
  • An example of a bundle could be a single SKU composed of a cell phone, charger, and a wireless headset.
  • As bundle SKUs are treated like standard SKUs once sent, bundles can be used on all ChannelAdvisor-supported marketplaces. 
  • Bundles can exist as child items in a variation relationship.

 

Why Use Bundles?

  • Allow you to create a new product that other sellers will not easily duplicate
  • Increase your average order value
  • Deliver simplicity and value to your customers

 

Special Considerations

  • It is important to note that the related products that form a bundle can be bought individually too. Selling your products as individual items and also as part of a bundle(s) can increase your risk of overselling. ChannelAdvisor will manage your quantity across both types of products, but including products with shallow quantity or very high velocity in a bundle will likely lead to overselling.
  • Limitations: Bundles can include up to 10 component items per bundle. Each account (PID) can have up to 60,000 bundles. A single component product can be part of up to 500 bundles.
  • When a Bundle has a live marketplace listing, you cannot add or delete component items of that bundle OR change the number per bundle of existing component items. You must first withdraw the listing.
  • ChannelAdvisor determines the quantity of a Bundle that can be listed on a marketplace based on the available quantity of all component items. As the quantity of the component items adjusts, we recalculate the number of Bundles that can potentially be listed.
    • Please note: If a buffer is configured for a marketplace, that buffer is doubled when determining the quantity of a Bundle to be listed to that marketplace.
  • Bundles quantity can’t be allocated to a specific marketplace.
  • We now support variation-style Bundles listings configured by the seller. The buyer cannot choose or customize what they want in their bundle at the time of sale.
  • If your order integration is using our checkout reports, these will only provide the purchased bundle SKU not a breakdown of the component SKUs.
  • If your order integration is using our API to import orders:
    • The GetOrderList API call will return purchased bundle SKUs only.
    • GetOrderFulfillmentDetailList will provide a breakdown of the component SKUs of a bundle.

If you are currently selling bundles on Amazon (associated items that you’ve shrink wrapped and sent to FBA), we recommend that you not change this process by transitioning these products to ChannelAdvisor Bundles. To maintain your FBA listing for these products they must be packaged together as one SKU at Amazon.

If you have previously used a workaround or manual process to create bundles, see Migrating Bundles for information on how to properly transition those SKUs to use the ChannelAdvisor bundle functionality.

 

Prerequisites


You should be familiar with the following topic before continuing:

 

In a hurry? 
Check out the  Creating Bundles Express Guide   related to this topic.

 

Tasks Related to Bundles



Please note:

It is important to follow this process when creating and updating your Bundles in ChannelAdvisor.

  • First create your Bundle SKUs via upload or in the UI. It is essential to create your new Bundle SKU first with the Bundle Relationships and then update all product details with your normal inventory upload – this ensures your new bundles are created accurately in our platform. You cannot convert a component SKU to a Bundle SKU.

  • Second update the product details for your newly created Bundles with your normal inventory upload/update process. 

 

Creating Bundles via the User Interface

  1. Navigate to Inventory > Products > All Products - Beta.
  2. Click Create New > Bundle.
  3. Enter product information (such as SKU and Title) for your bundle.
  4. In the Quantity menu, choose either Standard or Assembly in the Bundle Mode dropdown.
    • Standard Mode: In Standard Mode, the individual components of a bundle can be fulfilled from any distribution center. The available quantity of a standard bundle is calculated based on the minimum available quantity of the components across any distribution center.
    • Assembly Mode: In Assembly Mode, all components of a bundle are fulfilled from the same distribution center, and the distribution centers from which a bundle can be fulfilled can be selected. The available quantity of assembly bundles is calculated based on the number of bundles that can be fully assembled at each distribution center that is selected.

  5. Depending on your chosen Bundle Mode , you have to complete the following steps in the Bundle Components menu to add the component items to the bundle:
    • Standard Mode:
      Click the Add/Remove Components button OR search for a SKU number to add a component.

    • Assembly Mode:
      First click the Add/Remove Components button OR search for a SKU number to add a component.

      Then click on Select Distribution Centers to open a popup. There, you can select the distribution centers that can fulfill the bundle.

  6. Enter the number per bundle of each component item included. It is the same for both Bundle Modes.
  7. Completed bundles should look like this:
    • Standard Mode: In this example, the total quantity available is 9, as this is the minimum quantity that is available for all components.

    • Assembly Mode: Here, the total quantity available is 5 – remember, we count how many bundles can be assembled at each DC, not across all DCs. In this example, 2 bundles can be completely fulfilled at DC 1, 3 at DC2.

  8. Save and Exit.

 

Creating Bundles via Upload or FTP

Bundles may now be created using the standard inventory upload file. To create a bundle, you may add the field 'Bundle Components' to your existing upload file. For details on the field's format see the Upload Spreadsheet Fields Reference . Then, either upload the file to ChannelAdvisor using your existing process (directly via browser or via FTP client).

Note: You cannot create bundles in Assembly Mode via file upload. Also, the Bundle Relationship file format is no longer needed and it is recommended that those previously using the Bundle Relationship format update to the new streamlined process.

 

Create Bundles via API

Bundles can be created via REST API. Visit the Developer Network for more information.

 

Bundles with Variations

  • Bundles can exist as child items in a variation relationship. Create your bundle SKUs as above, and then create the variation .

 

Managing Bundles

To edit or view bundles:

  1. Navigate to Inventory > Products > All Products - Beta.
  2. Click the Bundles tab.

Here you can view Bundles grouped with their component SKUs. Click on the SKU to go to the Edit page to make any changes.

 

Orders and Fulfillment

Bundles orders will be represented just as any other product on the All Sales view in that the SKU displayed is the item that was directly purchased by the buyer.  The Shipments page, however, will display the individual component items as they are to be fulfilled. To this end, the All Sales view is intended to address customer service aspects of bundles, whereas the Shipments view is intended ot serve a more fulfillment-oriented role. The Order Detail page bridges the two, as it will display both the bundle and component items for easy cross-referencing.

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