While Best Buy product information comes from existing listings, you should still make sure you have accurate product IDs, pricing and quantity information.

To begin, you can access the setup guide from Marketplaces > Best Buy > Settings view. Select the Continue button to begin the Setup Guide. 
View Image

Enter Best Buy Account Information

The first step of the guide asks you to provide ChannelAdvisor your Best Buy credentials.  Enter your FTP username and password as well as your Best Buy Marketplace Seller Tools username and password.
View Image

Select the Default Label

ChannelAdvisor uses labels to associate your inventory with a channel.  In this step of the setup guide we will default your inventory label for Best Buy to "Best Buy".  If you would like to use a different label you may change that selection here.  In addition, you can create a new label or make adjustments to the selected label from this screen.   Please refer to the labels page of the SSC for detailed information about this topic. 
View Image

Select the Best Buy Default Template

ChannelAdvisor uses templates  to map your inventory information to the site's specification. In this step of the setup guide we will default your template for  Best Buy to Best Buy Default Template.  If you would like to use a different template you may change that selection here.  Once you have selected your template, select Next.  View Image

Setup Your Quantity Allocation Strategy

Next, we provide you a step to setup your quantity allocation strategy.  There are three aspects to a quantity allocation strategy. 
View Image

1. Quantity to send
2. Quantity to withhold or reserve for another channel
3. Choice to allocate, or commit quantity to the site, or not allocate

Please refer to the quantity allocation strategy page of the SSC for detailed information about this topic.

Inventory Reconciliation

In the event that your inventory information has been updated directly on Best Buy, unanticipated results may occur, including the possibility of overselling. For this reason, ChannelAdvisor strongly recommends you never update your inventory information directly on Best Buy. To help safeguard this, ChannelAdvisor provides the Inventory Reconciliation feature. When enabled, this feature will automatically detect any differences between your Best Buy inventory and your ChannelAdvisor inventory and reconcile the differences according to the behavior you specify on the Inventory Reconciliation settings page. 
View Image

For additional information and example on how this feature works please refer to the  Using the Marketplaces Inventory Reconciler page.   

Order Fulfillment

Select the date you plan on launching to Best Buy. Orders will begin downloading to ChannelAdvisor on this day. 
View Image

Best Buy Shipping Mappings

In this section of the guide you will need to map the shipping carriers configured in your ChannelAdvisor account to the applicable Best Buy shipping carriers. This will tell ChannelAdvisor what Best Buy carrier (UPS, USPS, DHL, etc) to send with shipping confirmations.  View Image

Revising Your Best Buy Settings

You have now completed the process to set up your account through ChannelAdvisor.  Navigate to the  Best Buy > Settings view to adjust your Setup Guide selections. You will also be able to access your Best Buy Template from this view in order to map your product data to Best Buy's specifications. 
View Image

1. Editing the Setup Guide:  Select the edit icon to change any of the settings you have selected within the Setup Guide.
    
2. Access the Best Buy Template:  Select the Best Buy Default Template link.

Templates indicate to ChannelAdvisor what data from your inventory is to be used and how that data should be interpreted before being sent to the Marketplace. The template in effect translates your data according to your specifications to meet the restrictions and guidelines of the sites that you are selling on.

When you begin mapping your templates you will have four options to complete each template field. The option that works best for you will depend on how you have prepared your inventory for each sites data requirements. The more effort you put into preparing your inventory the easier it will be to complete the template mapping process. 

For detailed information on how to utilize templates in ChannelAdvisor, visit the Customizing Template Fields page.

Listing Your Best Buy Products

Currently, Best Buy supports listings in in-catalog products only. Additionally, the product must exist on both the Buy.com and Best Buy marketplace.
All product detail information such as descriptions and titles are provided by BestBuy.com. In order to list your products to the Best Buy marketplace you must provide information for the template fields below. Each field should be mapped to an attribute in your inventory or to a corresponding business rule or lookup list.

• Product ID
• SKU
• Price
• Condition
• Quantity
• Offer Expedited Shipping (1 for yes, 0 for no)

In order to send inventory to the Marketplace, you tell the system to pull all inventory that has a label associated with it. This gives you a flexible way to tag the inventory you want to appear on the marketplace without having to assign classifications or any other grouping mechanism. The label assigned must be the same as the label configured in your Settings. This action notifies ChannelAdvisor which products will be included in your Marketplace feed.

For more information on this topic view the Creating and Assigning Labels page.

Once you are satisfied that the information you are sending to the Marketplace is correct, you can now Activate your integration by selecting the Activate link on the Settings page. This action will initiate communication between your ChannelAdvisor and Marketplace accounts.

Communication Frequency

Now that your Marketplace integration has been activated, ChannelAdvisor and the Marketplace will be communicating frequently. Depending on the number of SKUs and the complexity of your inventory information, the amount of time it takes to process, communicate, and update on the marketplace could vary significantly. Refer to the Marketplaces - Processing and Communication Frequency page for more information on this topic.

Considerations

• Buy.com - In order to begin listing your products on Buy.com you need to list a minimum of 100 items, and an item must be listed on Buy.com in order to be listed on BestBuy.com.

From your All Sales view you can easily manage the fulfillment process for all orders imported from the marketplace. Weather you use ChannelAdvisor or a third party fulfillment system to manage your orders, ChannelAdvisor offers the tools to optimize your fulfillment strategy.

1. After a purchase has been completed, the ChannelAdvisor Complete software will automatically import all the relevant order details needed for fulfillment. See the Processing and Communication Frequency page for details on on how long after a purchase orders are imported .
    
2. Once imported, your orders will appear in the Sales > Orders/Transactions > All Sales view alongside all of your other orders.

Please refer to the Sales and Fulfillment section for additional information. 

Update Shipping and Tracking

After fulfillment is complete, your next step is to update the ChannelAdvisor Complete software with shipping and tracking information. This step is highly important since you will not be paid for your sales until this information is received.by the Marketplace. Once your tracking numbers are provided and your order status is updated to shipped ChannelAdvisor will send this information to the Marketplace. There are three primary methods to complete this process. 

Refer to the Updating Shipping and Tracking Information page for further details.
 

Cancelling and Refunding Orders

A refund is only necessary if you have already marked the order as shipped. If you have not marked the order as shipped, canceling an order within our system will cancel the order on the Marketplace. If the buyer contacts you after their purchase looking for a refund, you may process their request by going to the Sales> Orders/Transactions> All Sales view. 

Refer to the Processing Refunds in ChannelAdvisor page for further details.