Once an Ad has been posted into the marketplace, it will display in the Open Listings view until the listing closes. After the listing has closed, it will appear in the Closed Listings view.  It will be retained for at least 60 days after the closing time.  If there are purchases of the listing, you will also see it in the Sales view with all of your other transactions from all marketplaces.

Prerequisites 

You should be familiar with the following topics before continuing:

• Creating eBay Ads
• Managing eBay Ads

Tasks to Complete

The following tasks can be performed by navigating to your   Marketplaces > eBay > Performance > Closed Listings  view. In addition to these tasks you will also be able to view  item quantity, listing hits, bids,  the  current price  and the  closing time.

Viewing Closed Listings

To view closed listings follow these steps:

1. Navigate to your  Marketplaces > eBay > Performance > Closed Listings  view
2. In the Closed Listings view, the column headings and a description for each are as follows:
   • Select  - Use this box to select listings from the view in order to perform a function.  Select the link at the top of the column to select all items on the page.
   • B  - If the inventory item associated with the listing has been blocked, an icon will show in this column.
   • Site  – The marketplace site to which a listing has been posted.
   • SKU  – A unique identifier associated with an inventory item. Click the hyperlink to edit the inventory item. These edits will only be reflected in newly posted listings, not the listings currently posted in the marketplace. Click on the SKU to edit an inventory item.
   • Ad ID  - This unique identification number for the Ad is created by the system. Since multiple ads per inventory item can be created and saved, the user can rely on the Ad ID to distinguish between different Ad Listings. Click on the Ad ID to edit Ad information for newly posted listings.
   • Status  - Five icons give information about the listing.  These icons are:
     
     • Revises  - if the listing has been  revised  at any time, this icon will be active ( ) and you can click on the icon to see the information about the revises that have been processed.  If the listing has not been revised, it will be inactive ( ).
     • Withdraws  - if the listing has been submitted to be  withdrawn  at any time, this icon will be active ( ) and you can click on the icon to see the information about the withdraws that have been processed.  If the listing has not been submitted for a withdraw, it will be inactive ( ).
     • Variation  - if the individual item is part of a  variation listing  at eBay, this icon will be active ( ).  If it is an individual listing, it will be inactive ( ).
     • Relist  - if the listing is a  relist  of a prior listing that has closed, this icon will be active ( ).  If the item was submitted as a new listing without any reference to an prior listing, it will be inactive ( ).
     • Catalog  - if the item was submitted with an association to an item in the  eBay Catalog , this icon will be active ( ) and you can click on the icon to see the catalog item at eBay along with all sellers of that item.  If the item was submitted without catalog information, it will be inactive ( ).
   
   
   • Title  - The title is a hyperlink to  view the listing  on the Marketplace.
   • Closing Time  - The time the selected listing closed at the marketplace.
   • Hits  - The number of unique customer visits to a specific listing at the marketplace.
   • Bids  - The bid column displays the number of unique customers that have placed a bid on a listing at the marketplace.
   • Closing Price  - The price for an listing posted in the marketplace at the time it closed.
   • Qty Sold  - The number of quantity available in the listing that sold to buyers.  If there were buyers of this item, you can click on the number to see the sales of that item in the  Sales  view.
• Total Qty  - The total number of quantity that were available to buyers in the open listing.

Additional Tasks

Below are some additional tasks that can be completed from the Closed Listings view

• Second Chance Offers - An eBay Second Chance Offer is an opportunity for you to offer an item to someone other than the winning bidder after the listing ends.
1. Select the items you wish to award a second chance offer to by selecting the checkbox under the Select column.
2. Select the 2nd Chance Offer button.
    
• Post Now - You have the ability to post a listing immediately or to set a date and time in the future for the Ads to list.
1. Select the items you post immediately by selecting the checkbox under the  Select  column.
2. Select the  Post Now  button.
    
• Block / Unblock -  If you want to prevent any further processing on an inventory item by the automatic schedules, you can block the inventory item.  
1. To block the inventory item, select the closed listings by selecting the checkbox under the  Select  column.
2. Click the Block / Unblock button.  
3. To reverse the blocking action, perform the action again.
    
• Exporting Data  - The Export functionality allows you to download the information from that view for offline review and analysis.  The export is delivered in a Comma Separated Value (CSV) format, which can be imported into most spreadsheet applications as well as a wide variety of other software programs.
1. Select the Export All Closed Listings link to export all closed listings.
2. Choose to export only items that have been selected by selecting those items and then seleting the Export button.
    
• Edit an Item
1. Under the  SKU  column select the SKU that you wish to edit.
2. You will be taken to the edit sku details screen where you can make any changes necessary. 
    
• Editing an Ad
1. Under the  Ad ID  column select the Ad ID for the ad you wish to edit.
2. You will be taken to the Ad Details view where you can make any changes necessary.
    
• View your Listing on eBay
1. Click on the link in the  Title  column.
2. You will be taken to the marketplace listing of that specific item.