How To

Configuring eBay Payment Methods

The PayPal service is the preferred method at this time to use and is fully supported by eBay checkout. There are alternate methods available, but they are not recommended to use at this time.

 

Prerequisites


The following topics should be reviewed before completing this task:

 

Tasks to Complete


Choose your payment method below and follow the corresponding steps to configure your ChannelAdvisor and eBay accounts.

Tip: Consider only accepting PayPal payments since this is the preferred payment method for eBay checkout (if you are selling on the US marketplace).

 

PayPal Payment Method

Follow the steps below to configure the PayPal Payment Method.

  1. Verify that you have configured your PayPal account .
  2. If you use eBay Business Policies:
    • Make sure you have configured a payment policy in your eBay account that includes PayPal.
    • Map that payment policy in your eBay posting template(s) within the Business Policies menu.
  3. If you do NOT use Business Policies complete the following steps in each posting template:
    • Navigate to the Business Policies menu > Payments section.
    • Map the value Yes to the Accept PayPal Payments field.
    • Enter your PayPal E-Mail Address in the field below.
    • Choose to require immediate payment (Optional) .
    • Choose to block buyers without a PayPal account (Optional).
  4. Configure your ChannelAdvisor account to accept PayPal refunds:
    • Navigate to your Sales > Checkout > Payment Methods view. 
    • Under Other Accepted Payment Methods select PayPal and enter your PayPal merchant ID.
    • If you want to process PayPal Refunds via your ChannelAdvisor account configure your PayPal Refunds settings in your PayPal account. 

 

Offline Manual Payment Method

Selecting Visa/Mastercard, American Express or Discover will not process the credit card. The buyer will be given the option of paying with a credit card and will be instructed to contact the seller after completing checkout  to finalize the payment. Within each posting template check the appropriate credit card boxes or map the appropriate Business Policy.

The PayPal service is the preferred method at this time to use and is fully supported by eBay checkout. There are alternate methods available, but they are not recommended to use at this time.

 

Prerequisites


The following topics should be reviewed before completing this task:

 

Tasks to Complete


Choose your payment method below and follow the corresponding steps to configure your ChannelAdvisor and eBay accounts.

Tip: Consider only accepting PayPal payments since this is the preferred payment method for eBay checkout (if you are selling on the US marketplace).

 

PayPal Payment Method

Follow the steps below to configure the PayPal Payment Method.

  1. Verify that you have configured your PayPal account .
  2. If you use eBay Business Policies:
    • Make sure you have configured a payment policy in your eBay account that includes PayPal.
    • Map that payment policy in your eBay posting template(s) within the Business Policies menu.
  3. If you do NOT use Business Policies complete the following steps in each posting template:
    • Navigate to the Business Policies menu > Payments section.
    • Map the value Yes to the Accept PayPal Payments field.
    • Enter your PayPal E-Mail Address in the field below.
    • Choose to require immediate payment (Optional) .
    • Choose to block buyers without a PayPal account (Optional).
  4. Configure your ChannelAdvisor account to accept PayPal refunds:
    • Navigate to your Sales > Checkout > Payment Methods view. 
    • Under Other Accepted Payment Methods select PayPal and enter your PayPal merchant ID.
    • If you want to process PayPal Refunds via your ChannelAdvisor account configure your PayPal Refunds settings in your PayPal account. 

 

Offline Manual Payment Method

Selecting Visa/Mastercard, American Express or Discover will not process the credit card. The buyer will be given the option of paying with a credit card and will be instructed to contact the seller after completing checkout  to finalize the payment. Within each posting template check the appropriate credit card boxes or map the appropriate Business Policy.

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