How To

Getting Started with Sears

 

Prerequisites


Before beginning the launch process with any of the launch service options, you'll need to complete the following steps:

  1. Create Your Sears Seller Account – To begin the process of selling on the Sears Marketplace you must have or create a Sears Seller Account. Visit the Sears Seller Portal today to create your account.
  2. Note Your Location Pickup ID – Along with your Sears Seller Account credentials, you will  need to provide ChannelAdvisor with your Location Pickup ID.
    • To confirm this value within the Sears Seller Portal, navigate to Account Settings > Fulfillment Locations.
    • The Location Pickup ID can be found under the Saved Locations heading. It will be the value inside parantheses in the sentence: Warehouse or Ship from (yourlocationpickupID)
  3. Turn off Item Upload Notifications – To avoid receiving a large number of emails from Sears (one for each item uploaded), turn off Item Upload Notifications in the Sears Seller Portal.
    • Go to Account Settings > Email Notifications
    • Uncheck Item upload processing notifications, under the Product Catalog heading
    • Click Update to save the changes.

 

Video


 

Launch Options


When setting up Sears with ChannelAdvisor you have three launch options:

  1. Self-Guided Launch – Completed by yourself using the information found in this Setup Guide.
  2. Launch Assistance Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist to help you get setup on Sears quicker and easier. To enquire about this service contact Sales for more information. 
  3. Launch Plus Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist, but also includes additional setup elements and assistance: the setup of your Sears template, the assisted upload of products and help launching products to Sears. To enquire about this service contact Sales for more information. 

 

Configure Inventory


 


Before listing your products on the Sears Marketplace it is important to familiarize yourself with the listing requirements. Located within your Sears Seller Portal is an extensive series of documents that explain all of the different data requirements for products in all of the various Sears categories. Familiarizing yourself with the Seller Portal and the documents located here is a fundamental step to listing successfully on Sears.

View Listing Guidelines for Sears .

 

Configure Marketplace Settings


 


Configuring your Sears Settings will set the foundation for your account integration with the marketplace. You will select a label that will be associated with the inventory you want to send to Sears, define quantity settings and enter account information. Begin by navigating to Marketplaces > Sears > Settings. View the Marketplaces Settings page for more details on the set up.

Good to know: The Location Pickup ID in the Account Information section can be found in your Sears Seller Portal under the Saved Locations heading. It will be the value inside parantheses in the sentence: Warehouse or Ship from (yourlocationpickupID).

 

List Your Products


 


Once you have completed the Setup Guide you will need to map the Marketplace Template in ChannelAdvisor. ChannelAdvisor Product Mapping Templates are used to define the product data that will be sent to the marketplace. The template will contain all the fields accepted by the Marketplace and will allow you to specify what inventory information should be sent for each product listing.

View how to map your Sears template and list your products.

 

Activate Integration


 


Activate Sears Integration

At this stage your account is ready to be activated to communicate and exchange data with the Sears marketplace. First you will assign the label you selected in your Rakuten.de settings to your designated inventory items. Next you'll activate the marketplace feed. Please navigate again to Marketplaces > Sears > Settings to complete this step. View the Activating Your Marketplaces Integration page for more details.

Communication Frequency

Now that your Sears integration has been activated, ChannelAdvisor and Sears will be able to communicate. Depending on the number of SKUs and the complexity of your inventory information, the amount of time it takes to process, communicate, and update on the marketplace could vary. Refer to the Marketplaces – Processing and Communication Frequency page for more information on this subject.

 

Manage Your Listings


 

 

Once you have activated your Sears integration you should begin seeing activity almost immediately. You may notice that some of your products have not listed properly or have not listed at all. It will be crucial that you consistently manage your Sears account to monitor these issues. ChannelAdvisor provides you with a dashboard that assists you with this effort. The Sears Product Overview page is a marketplace-specific dashboard that provides you with an overview of the current status of all your products assigned to the Sears Marketplace. You can access this page via the menu from  Marketplaces > Sears > Products > Overview.

To view a list of common listing errors and how to resolve them view this Sears Help Article.

 

Fulfill/Cancel Orders


 


Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can then manage your fulfillment process, update shipping and tracking information and process any refunds or cancellations.

Click here for a list of how ChannelAdvisor reason codes map to Sears reason codes.

View Fulfilling/Cancelling Orders .

 

Prerequisites


Before beginning the launch process with any of the launch service options, you'll need to complete the following steps:

  1. Create Your Sears Seller Account – To begin the process of selling on the Sears Marketplace you must have or create a Sears Seller Account. Visit the Sears Seller Portal today to create your account.
  2. Note Your Location Pickup ID – Along with your Sears Seller Account credentials, you will  need to provide ChannelAdvisor with your Location Pickup ID.
    • To confirm this value within the Sears Seller Portal, navigate to Account Settings > Fulfillment Locations.
    • The Location Pickup ID can be found under the Saved Locations heading. It will be the value inside parantheses in the sentence: Warehouse or Ship from (yourlocationpickupID)
  3. Turn off Item Upload Notifications – To avoid receiving a large number of emails from Sears (one for each item uploaded), turn off Item Upload Notifications in the Sears Seller Portal.
    • Go to Account Settings > Email Notifications
    • Uncheck Item upload processing notifications, under the Product Catalog heading
    • Click Update to save the changes.

 

Video


 

Launch Options


When setting up Sears with ChannelAdvisor you have three launch options:

  1. Self-Guided Launch – Completed by yourself using the information found in this Setup Guide.
  2. Launch Assistance Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist to help you get setup on Sears quicker and easier. To enquire about this service contact Sales for more information. 
  3. Launch Plus Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist, but also includes additional setup elements and assistance: the setup of your Sears template, the assisted upload of products and help launching products to Sears. To enquire about this service contact Sales for more information. 

 

Configure Inventory


 


Before listing your products on the Sears Marketplace it is important to familiarize yourself with the listing requirements. Located within your Sears Seller Portal is an extensive series of documents that explain all of the different data requirements for products in all of the various Sears categories. Familiarizing yourself with the Seller Portal and the documents located here is a fundamental step to listing successfully on Sears.

View Listing Guidelines for Sears .

 

Configure Marketplace Settings


 


Configuring your Sears Settings will set the foundation for your account integration with the marketplace. You will select a label that will be associated with the inventory you want to send to Sears, define quantity settings and enter account information. Begin by navigating to Marketplaces > Sears > Settings. View the Marketplaces Settings page for more details on the set up.

Good to know: The Location Pickup ID in the Account Information section can be found in your Sears Seller Portal under the Saved Locations heading. It will be the value inside parantheses in the sentence: Warehouse or Ship from (yourlocationpickupID).

 

List Your Products


 


Once you have completed the Setup Guide you will need to map the Marketplace Template in ChannelAdvisor. ChannelAdvisor Product Mapping Templates are used to define the product data that will be sent to the marketplace. The template will contain all the fields accepted by the Marketplace and will allow you to specify what inventory information should be sent for each product listing.

View how to map your Sears template and list your products.

 

Activate Integration


 


Activate Sears Integration

At this stage your account is ready to be activated to communicate and exchange data with the Sears marketplace. First you will assign the label you selected in your Rakuten.de settings to your designated inventory items. Next you'll activate the marketplace feed. Please navigate again to Marketplaces > Sears > Settings to complete this step. View the Activating Your Marketplaces Integration page for more details.

Communication Frequency

Now that your Sears integration has been activated, ChannelAdvisor and Sears will be able to communicate. Depending on the number of SKUs and the complexity of your inventory information, the amount of time it takes to process, communicate, and update on the marketplace could vary. Refer to the Marketplaces – Processing and Communication Frequency page for more information on this subject.

 

Manage Your Listings


 

 

Once you have activated your Sears integration you should begin seeing activity almost immediately. You may notice that some of your products have not listed properly or have not listed at all. It will be crucial that you consistently manage your Sears account to monitor these issues. ChannelAdvisor provides you with a dashboard that assists you with this effort. The Sears Product Overview page is a marketplace-specific dashboard that provides you with an overview of the current status of all your products assigned to the Sears Marketplace. You can access this page via the menu from  Marketplaces > Sears > Products > Overview.

To view a list of common listing errors and how to resolve them view this Sears Help Article.

 

Fulfill/Cancel Orders


 


Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can then manage your fulfillment process, update shipping and tracking information and process any refunds or cancellations.

Click here for a list of how ChannelAdvisor reason codes map to Sears reason codes.

View Fulfilling/Cancelling Orders .

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