How To

Getting Started with Sears

 

Prerequisites


 

Before beginning the launch process with any of the launch service options, you'll need to complete the following steps:

  1. Create Your Sears Seller Account  -  To begin the process of selling on the Sears Marketplace you must have or create a Sears Seller Account.  Visit the  Sears Seller Portal  today to create your account. 
  2. Note Your Location Pickup ID  - Along with your Sears Seller Account credentials, y ou will  need to provide ChannelAdvisor with your Location Pickup ID.  
    • To confirm this value within the Sears Seller Portal, navigate to   Account Settings > Fulfillment Locations .
    • The Location Pickup ID can be found under the  Saved Locations   heading.  It will be the value inside parantheses in the sentence: Warehouse or Ship from (yourlocationpickupID)
  3. Turn off Item Upload Notifications  - To avoid receiving a large number of emails from Sears (one for each item uploaded), turn off Item Upload Notifications in the Sears Seller Portal.
    • Go to Account Settings > Email Notifications
    • Uncheck   Item upload processing notifications , under the Product Catalog heading
    • Click Update to save the changes.

Launch Options


 

When setting up Sears with ChannelAdvisor, you have three options:

  1. Self-Guided Launch
  2. Launch Assistance Service
  3. Launch Plus Service

If you have not purchased launch assistance or launch plus and would like to do so, contact Sales .

 

Configure Inventory


 

Before listing your products on the Sears Marketplace it is important to familiarize yourself with the listing requirements. Located within your Sears Seller Portal is an extensive series of documents that explain all of the different data requirements for products in all of the various Sears categories. Familiarizing yourself with the Seller Portal and the documents located here is a fundamental step to listing successfully on Sears.

View Listing Guidelines for Sears .

 

 

Configure Marketplace Settings


 

The Sears setup guide will walk you through the initial setup process within the ChannelAdvisor application and will set the foundation for your account integration with Sears. Begin by navigating to your  Marketplaces > Sears > Settings  view.

For a complete walkthrough, visit the Sears Settings page.

 

List Your Products


 

Once you have completed the Setup Guide you will need to map the Marketplace Template in ChannelAdvisor. ChannelAdvisor Product Mapping Templates are used to define the product data that will be sent to the marketplace. The template will contain all the fields accepted by the Marketplace and will allow you to specify what inventory information should be sent for each product listing.  

View how to map your Sears template and list your products.

 

Activate Integration


 

The backbone of ChannelAdvisor's integration with Sears is our ability to regularly send and receive information on your behalf.   We will update data and remove listings based on information you remove or add into your ChannelAdvisor inventory.

Learn how to activate your Sears integration.

 

Manage Your Listings


 

Once you have activated your Sears integration you should begin seeing activity almost immediately. You may notice that some of your products have not listed properly or have not listed at all. It will be crucial that you consistently manage your Sears account to monitor these issues. ChannelAdvisor provides you with a dashboard that assists you with this effort. The Sears Product Overview page is a marketplace-specific dashboard that provides you with an overview of the current status of all your products assigned to Buy.com. You can access this page via the menu from  Marketplaces  >  Sears  Products  >  Overview

To view a list of common listing errors and how to resolve them view this Sears Help Article .

 

Fulfill/Cancel Orders


 

Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can then manage your fulfillment process, update shipping and tracking information   and process any refunds or cancellations.

Click here for a list of how ChannelAdvisor reason codes map to Sears reason codes.

View Fulfilling/Cancelling Orders .

 

 
 
 
 
 

Prerequisites


 

Before beginning the launch process with any of the launch service options, you'll need to complete the following steps:

  1. Create Your Sears Seller Account  -  To begin the process of selling on the Sears Marketplace you must have or create a Sears Seller Account.  Visit the  Sears Seller Portal  today to create your account. 
  2. Note Your Location Pickup ID  - Along with your Sears Seller Account credentials, y ou will  need to provide ChannelAdvisor with your Location Pickup ID.  
    • To confirm this value within the Sears Seller Portal, navigate to   Account Settings > Fulfillment Locations .
    • The Location Pickup ID can be found under the  Saved Locations   heading.  It will be the value inside parantheses in the sentence: Warehouse or Ship from (yourlocationpickupID)
  3. Turn off Item Upload Notifications  - To avoid receiving a large number of emails from Sears (one for each item uploaded), turn off Item Upload Notifications in the Sears Seller Portal.
    • Go to Account Settings > Email Notifications
    • Uncheck   Item upload processing notifications , under the Product Catalog heading
    • Click Update to save the changes.

Launch Options


 

When setting up Sears with ChannelAdvisor, you have three options:

  1. Self-Guided Launch
  2. Launch Assistance Service
  3. Launch Plus Service

If you have not purchased launch assistance or launch plus and would like to do so, contact Sales .

 

Configure Inventory


 

Before listing your products on the Sears Marketplace it is important to familiarize yourself with the listing requirements. Located within your Sears Seller Portal is an extensive series of documents that explain all of the different data requirements for products in all of the various Sears categories. Familiarizing yourself with the Seller Portal and the documents located here is a fundamental step to listing successfully on Sears.

View Listing Guidelines for Sears .

 

 

Configure Marketplace Settings


 

The Sears setup guide will walk you through the initial setup process within the ChannelAdvisor application and will set the foundation for your account integration with Sears. Begin by navigating to your  Marketplaces > Sears > Settings  view.

For a complete walkthrough, visit the Sears Settings page.

 

List Your Products


 

Once you have completed the Setup Guide you will need to map the Marketplace Template in ChannelAdvisor. ChannelAdvisor Product Mapping Templates are used to define the product data that will be sent to the marketplace. The template will contain all the fields accepted by the Marketplace and will allow you to specify what inventory information should be sent for each product listing.  

View how to map your Sears template and list your products.

 

Activate Integration


 

The backbone of ChannelAdvisor's integration with Sears is our ability to regularly send and receive information on your behalf.   We will update data and remove listings based on information you remove or add into your ChannelAdvisor inventory.

Learn how to activate your Sears integration.

 

Manage Your Listings


 

Once you have activated your Sears integration you should begin seeing activity almost immediately. You may notice that some of your products have not listed properly or have not listed at all. It will be crucial that you consistently manage your Sears account to monitor these issues. ChannelAdvisor provides you with a dashboard that assists you with this effort. The Sears Product Overview page is a marketplace-specific dashboard that provides you with an overview of the current status of all your products assigned to Buy.com. You can access this page via the menu from  Marketplaces  >  Sears  Products  >  Overview

To view a list of common listing errors and how to resolve them view this Sears Help Article .

 

Fulfill/Cancel Orders


 

Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can then manage your fulfillment process, update shipping and tracking information   and process any refunds or cancellations.

Click here for a list of how ChannelAdvisor reason codes map to Sears reason codes.

View Fulfilling/Cancelling Orders .

 

 
 
 
 
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