How To

Cdiscount FAQs

The table below gives answers to common questions, that you possibly will encounter while doing business on Cdiscount – irrespective of whether you're new to the marketplace or a seasoned seller.

 

Prerequisites


You should be familiar with the following task before continuing

 

Common Queries Information for Sellers
Items are still not live and it has been several days. We're sending feeds with no errors – what's wrong?

Though we send feeds daily, Cdiscount may take 3-6 days to actually create products.

If it has been more than 6 days, please raise a ticket with ChannelAdvisor support and the team will be able to investigate this for you.

I don't have French data, so I only want to list against already existing products – how do I do that?

Cdiscount allows sellers to add offers to existing catalog items without needing to supply French content. To configure your ChannelAdvisor account to attempt these listings, you should enter In Catalog as your category instead of entering an actual Cdiscount category code. Important note: Cdiscount supports this feature for standalone items only – variations are not supported.

 

The table below gives answers to common questions, that you possibly will encounter while doing business on Cdiscount – irrespective of whether you're new to the marketplace or a seasoned seller.

 

Prerequisites


You should be familiar with the following task before continuing

 

Common Queries Information for Sellers
Items are still not live and it has been several days. We're sending feeds with no errors – what's wrong?

Though we send feeds daily, Cdiscount may take 3-6 days to actually create products.

If it has been more than 6 days, please raise a ticket with ChannelAdvisor support and the team will be able to investigate this for you.

I don't have French data, so I only want to list against already existing products – how do I do that?

Cdiscount allows sellers to add offers to existing catalog items without needing to supply French content. To configure your ChannelAdvisor account to attempt these listings, you should enter In Catalog as your category instead of entering an actual Cdiscount category code. Important note: Cdiscount supports this feature for standalone items only – variations are not supported.

 

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