How To

Getting Started with Fullbeauty

Getting Started with Fullbeauty is as easy as completing these simple steps. You will want to reference each step in this guide while you are going through your Launch Process. 

 

 

Launch Options


When setting up Fullbeauty with ChannelAdvisor you have two launch options:

  1. Launch Assistance Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist to help you get setup on Fullbeauty quicker and easier. To purchase this service contact Sales for more information.
     
  2. Launch Plus Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist, but also includes additional setup elements and assistance: the setup of your Fullbeauty template, the assisted upload of products and help launching products to Fullbeauty. To purchase this service contact  Sales for more information.

 

Complete Prerequisites


Before beginning the launch process with any of the launch service options, you will need to complete the following steps:

  1. Email partners@fbbrands.com to apply for partnership.
  2. Obtain your Fullbeauty Partner Vendor Number from Fullbeauty.
  3. Review the Fullbeauty Classification mapping spreadsheet, located here or obtained from Fullbeauty.

 

Configure Inventory


Before listing your products on the Fullbeauty marketplace, it is important to be aware of Fullbeauty's listing requirements. Fullbeauty should provide you with this information upon acceptance into the Partner program.


SKU Requirements

Fullbeauty requires a SKU that is less than 25 characters. Ensure that any products you wish to list on Fullbeauty do not exceed this requirement.

Determine Your Fullbeauty Categories

Fullbeauty requires that you categorize each item you wish to list on the marketplace in one of their "Clothing Types" (aka Departments). Examples of Clothing Types include (but are not limited to): Accessories, Activewear, Beauty, Bra, Capri, Cardigan, and Loungewear). The entire list of values can be found in the Classification Mapping spreadsheet referenced earlier.  After specifying a Clothing Type, additional product information called "Styles" can be provided to Fullbeauty to make your products easier to find on their site. Examples of Styles include: Gender, Size, Style, etc. The styles that apply to each Clothing Type can be found on the Classification Mapping Spreadsheet as well as on the Fullbeauty.com Product Mapping Template in ChannelAdvisor.

If this kind of information does not already exist in your inventory, you may need to add a new attribute to your inventory and populate that attribute with the values that Fullbeauty accepts. To learn more about adding attributes, please refer to the Using Inventory Attributes page.

If you already have a similar data point in your inventory but your values do not match the Fullbeauty values, you can utilize a business rule or a lookup list to transform your value to match a Fullbeauty Clothing Type.

Please refer to the SSC page on Business Rules and Lookup Lists to learn more about utilizing these tools to manipulate your data.

Product Variations

All listings on Fullbeauty vary by color and size. If color is not applicable to your item, provide the text "AsShown". If size is not applicable to your item, provide the text "OneSize". For more details, refer to the Listing Your Products section of the Fullbeauty Getting Started Guide.

 

Configure Marketplace Settings


 


Configuring your Fullbeauty Settings will set the foundation for your account integration with the marketplace. You will select a label that will be associated with the inventory you want to send to Fullbeauty, define quantity settings and enter account information. Begin by navigating to Marketplaces > Fullbeauty > Settings. View the Marketplaces Settings page for more details on the set up.

Back to Top

 

List Your Products


Once you have completed the Marketplace Settings you will need to complete the Fullbeauty Product Mapping Template in ChannelAdvisor, located under  Marketplaces > Fullbeauty > Product Mapping > Templates. ChannelAdvisor Product Mapping Templates are used to define the exact data that will be sent to the marketplace when creating or updating a listing. The template will contain all the fields accepted by the Marketplace and will allow you to specify what product information should be sent for each product listing.


Mapping the Template

The Product Mapping Template translates your product data according to your specifications to meet the restrictions and guidelines of Fullbeauty. You will have four options to complete each template field. The option that works best for you will depend on how you have prepared your inventory for each sites data requirements. For detailed information on how to utilize templates in ChannelAdvisor please visit the Customizing Template Fields page of the Strategy and Support Center.

Fullbeauty Template Strategies

Be sure to complete all required template fields indicated by a red star. Below is a list of these fields along with additional information to keep in mind when mapping the template:

    1. Department – Provide the "Clothing Type" from the Fullbeauty classification mapping spreadsheet (e.g. Accessories, Activewear, Beauty, Bra, etc.)
    2. Color – Provide any color name for the item or if color is not applicable to a product, provide the text "AsShown". Do not exceed 25 characters.
    3. Description – 5.000 characters maximum
    4. Manufacturer – 30 characters maximum
    5. Price
    6. Product Title Long
    7. Product Title Short – Note that this value will not be visible to the shopper, but may be used in communications from Fullbeauty to you.
    8. ProductImage1
    9. Size – Provide your size for the item or if size is not applicable to a product, provide the text "OneSize". Do not exceed 11 characters.
    10. Style – Varies by department-use Vendor Classification Details file
    11. TaxClassification – Valid value restricted by Fullbeauty. Values can be found in template.
    12. Category Specific Template Fields The Product Mapping Template contains some fields that only apply to specific Clothing Types. Note that some Clothing Types will be grouped into a larger category (e.g. Apparel) on the template.  For each field, values accepted by Fullbeauty are included in the help text (hover over the blue question mark). The same fields and values can be found in the Fullbeauty Classifcation Mapping Spreadsheet .
    13. Type – Required field if category is Beauty or Shoes. Valid values can be found on the template.

 

Activate Integration


 


At this stage your account is ready to be activated to communicate and exchange data with the Fullbeauty marketplace. First you will assign the label you selected in your Fullbeauty settings to your designated inventory items. Next you'll activate the marketplace feed. Please navigate again to Marketplaces > Fullbeauty > Settings to complete this step. View the Activating Your Marketplaces Integration page for more details.

Back to Top

 

Manage Your Listings


Once you have activated your Fullbeauty integration, you should begin seeing activity almost immediately. You may notice that some of your products have not listed properly or have not listed at all. It will be crucial that you consistently manage your Fullbeauty account integration in ChannelAdvisor to monitor these issues.


Fullbeauty Product Dashboard

ChannelAdvisor provides you with a dashboard that assists you with this effort. The Fullbeauty Product Overview page is a marketplace-specific dashboard that provides you with an overview of the current status of all your products assigned to Fullbeauty. You can access this page via the menu from  Marketplaces > Fullbeauty > Products > Overview.

Product Status View

The Product Status view will serve as your Fullbeauty listing management headquarters. From this view you will be able to view detailed information about all of the products you are sending to Fullbeauty. You will be able to monitor the performance of your items as well as troubleshoot any listing errors you may have received. Navigate to your Marketplaces > Fullbeauty > Products > Product Status view. 

Resolving Fullbeauty Errors

There is a wide range of listing errors that you may receive when listing to Fullbeauty. Resolving these errors can typically be accomplished by utilizing one fo these two methods.

  • Method 1: Edit Your Template Mappings – The Fullbeauty Template is what tells ChannelAdvisor what data to send. Failure to map the appropriate fields with the appropriate values from your inventory can result in listing errors. When you receive a listing error it is almost always a good idea to check your template.
  • Method 2: Edit Your Inventory Data – If you find the template appears to be mapped correctly and in accordance with Fullbeauty's specifications, more than likely the source of the error is in your inventory data.

 

Fulfilling/Cancelling Orders


Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can manage your fulfillment process, update shipping and tracking information and process any refunds or cancellations.


Importing Orders

From your All Sales view you can easily manage the fulfillment process for all orders imported from the marketplace. Whether you use ChannelAdvisor or a third party fulfillment system to manage your orders, ChannelAdvisor offers the tools to optimize your fulfillment strategy.

  1. After a purchase has been completed, the ChannelAdvisor Complete software will automatically import all the relevant order details needed for fulfillment. See the Processing and Communication Frequency page for details on how long after a purchase orders are imported.
     
  2. Once imported, your orders will appear in the Sales > Orders/Transactions > All Sales view alongside all of your other orders.

Please refer to the Sales and Fulfillment section for additional information. 

Update Shipping and Tracking

After fulfillment is complete, your next step is to update the ChannelAdvisor Complete software with shipping and tracking information. This step is highly important since you will not be paid for your sales until this information is received by the Marketplace. Once your tracking numbers are provided and your order status is updated to shipped ChannelAdvisor will send this information to the Marketplace. There are three primary methods to complete this process.

Refer to the Updating Shipping and Tracking Information page for further details. 

Cancelling and Refunding Orders

A refund is only necessary if you have already marked the order as shipped. If you have not marked the order as shipped, canceling an order within our system, will cancel the order on the Marketplace. If the buyer contacts you after their purchase looking for a refund, you may process their request by going to the Sales > Orders/Transactions > All Sales view.

Refer to the Cancellations & Refunds in ChannelAdvisor page for further details.

Getting Started with Fullbeauty is as easy as completing these simple steps. You will want to reference each step in this guide while you are going through your Launch Process. 

 

 

Launch Options


When setting up Fullbeauty with ChannelAdvisor you have two launch options:

  1. Launch Assistance Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist to help you get setup on Fullbeauty quicker and easier. To purchase this service contact Sales for more information.
     
  2. Launch Plus Service – A paid service offered by ChannelAdvisor that allows for you to stay in contact via email with and get a limited number of telephone trainings from a dedicated ChannelAdvisor Implementation Specialist, but also includes additional setup elements and assistance: the setup of your Fullbeauty template, the assisted upload of products and help launching products to Fullbeauty. To purchase this service contact  Sales for more information.

 

Complete Prerequisites


Before beginning the launch process with any of the launch service options, you will need to complete the following steps:

  1. Email partners@fbbrands.com to apply for partnership.
  2. Obtain your Fullbeauty Partner Vendor Number from Fullbeauty.
  3. Review the Fullbeauty Classification mapping spreadsheet, located here or obtained from Fullbeauty.

 

Configure Inventory


Before listing your products on the Fullbeauty marketplace, it is important to be aware of Fullbeauty's listing requirements. Fullbeauty should provide you with this information upon acceptance into the Partner program.


SKU Requirements

Fullbeauty requires a SKU that is less than 25 characters. Ensure that any products you wish to list on Fullbeauty do not exceed this requirement.

Determine Your Fullbeauty Categories

Fullbeauty requires that you categorize each item you wish to list on the marketplace in one of their "Clothing Types" (aka Departments). Examples of Clothing Types include (but are not limited to): Accessories, Activewear, Beauty, Bra, Capri, Cardigan, and Loungewear). The entire list of values can be found in the Classification Mapping spreadsheet referenced earlier.  After specifying a Clothing Type, additional product information called "Styles" can be provided to Fullbeauty to make your products easier to find on their site. Examples of Styles include: Gender, Size, Style, etc. The styles that apply to each Clothing Type can be found on the Classification Mapping Spreadsheet as well as on the Fullbeauty.com Product Mapping Template in ChannelAdvisor.

If this kind of information does not already exist in your inventory, you may need to add a new attribute to your inventory and populate that attribute with the values that Fullbeauty accepts. To learn more about adding attributes, please refer to the Using Inventory Attributes page.

If you already have a similar data point in your inventory but your values do not match the Fullbeauty values, you can utilize a business rule or a lookup list to transform your value to match a Fullbeauty Clothing Type.

Please refer to the SSC page on Business Rules and Lookup Lists to learn more about utilizing these tools to manipulate your data.

Product Variations

All listings on Fullbeauty vary by color and size. If color is not applicable to your item, provide the text "AsShown". If size is not applicable to your item, provide the text "OneSize". For more details, refer to the Listing Your Products section of the Fullbeauty Getting Started Guide.

 

Configure Marketplace Settings


 


Configuring your Fullbeauty Settings will set the foundation for your account integration with the marketplace. You will select a label that will be associated with the inventory you want to send to Fullbeauty, define quantity settings and enter account information. Begin by navigating to Marketplaces > Fullbeauty > Settings. View the Marketplaces Settings page for more details on the set up.

Back to Top

 

List Your Products


Once you have completed the Marketplace Settings you will need to complete the Fullbeauty Product Mapping Template in ChannelAdvisor, located under  Marketplaces > Fullbeauty > Product Mapping > Templates. ChannelAdvisor Product Mapping Templates are used to define the exact data that will be sent to the marketplace when creating or updating a listing. The template will contain all the fields accepted by the Marketplace and will allow you to specify what product information should be sent for each product listing.


Mapping the Template

The Product Mapping Template translates your product data according to your specifications to meet the restrictions and guidelines of Fullbeauty. You will have four options to complete each template field. The option that works best for you will depend on how you have prepared your inventory for each sites data requirements. For detailed information on how to utilize templates in ChannelAdvisor please visit the Customizing Template Fields page of the Strategy and Support Center.

Fullbeauty Template Strategies

Be sure to complete all required template fields indicated by a red star. Below is a list of these fields along with additional information to keep in mind when mapping the template:

    1. Department – Provide the "Clothing Type" from the Fullbeauty classification mapping spreadsheet (e.g. Accessories, Activewear, Beauty, Bra, etc.)
    2. Color – Provide any color name for the item or if color is not applicable to a product, provide the text "AsShown". Do not exceed 25 characters.
    3. Description – 5.000 characters maximum
    4. Manufacturer – 30 characters maximum
    5. Price
    6. Product Title Long
    7. Product Title Short – Note that this value will not be visible to the shopper, but may be used in communications from Fullbeauty to you.
    8. ProductImage1
    9. Size – Provide your size for the item or if size is not applicable to a product, provide the text "OneSize". Do not exceed 11 characters.
    10. Style – Varies by department-use Vendor Classification Details file
    11. TaxClassification – Valid value restricted by Fullbeauty. Values can be found in template.
    12. Category Specific Template Fields The Product Mapping Template contains some fields that only apply to specific Clothing Types. Note that some Clothing Types will be grouped into a larger category (e.g. Apparel) on the template.  For each field, values accepted by Fullbeauty are included in the help text (hover over the blue question mark). The same fields and values can be found in the Fullbeauty Classifcation Mapping Spreadsheet .
    13. Type – Required field if category is Beauty or Shoes. Valid values can be found on the template.

 

Activate Integration


 


At this stage your account is ready to be activated to communicate and exchange data with the Fullbeauty marketplace. First you will assign the label you selected in your Fullbeauty settings to your designated inventory items. Next you'll activate the marketplace feed. Please navigate again to Marketplaces > Fullbeauty > Settings to complete this step. View the Activating Your Marketplaces Integration page for more details.

Back to Top

 

Manage Your Listings


Once you have activated your Fullbeauty integration, you should begin seeing activity almost immediately. You may notice that some of your products have not listed properly or have not listed at all. It will be crucial that you consistently manage your Fullbeauty account integration in ChannelAdvisor to monitor these issues.


Fullbeauty Product Dashboard

ChannelAdvisor provides you with a dashboard that assists you with this effort. The Fullbeauty Product Overview page is a marketplace-specific dashboard that provides you with an overview of the current status of all your products assigned to Fullbeauty. You can access this page via the menu from  Marketplaces > Fullbeauty > Products > Overview.

Product Status View

The Product Status view will serve as your Fullbeauty listing management headquarters. From this view you will be able to view detailed information about all of the products you are sending to Fullbeauty. You will be able to monitor the performance of your items as well as troubleshoot any listing errors you may have received. Navigate to your Marketplaces > Fullbeauty > Products > Product Status view. 

Resolving Fullbeauty Errors

There is a wide range of listing errors that you may receive when listing to Fullbeauty. Resolving these errors can typically be accomplished by utilizing one fo these two methods.

  • Method 1: Edit Your Template Mappings – The Fullbeauty Template is what tells ChannelAdvisor what data to send. Failure to map the appropriate fields with the appropriate values from your inventory can result in listing errors. When you receive a listing error it is almost always a good idea to check your template.
  • Method 2: Edit Your Inventory Data – If you find the template appears to be mapped correctly and in accordance with Fullbeauty's specifications, more than likely the source of the error is in your inventory data.

 

Fulfilling/Cancelling Orders


Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can manage your fulfillment process, update shipping and tracking information and process any refunds or cancellations.


Importing Orders

From your All Sales view you can easily manage the fulfillment process for all orders imported from the marketplace. Whether you use ChannelAdvisor or a third party fulfillment system to manage your orders, ChannelAdvisor offers the tools to optimize your fulfillment strategy.

  1. After a purchase has been completed, the ChannelAdvisor Complete software will automatically import all the relevant order details needed for fulfillment. See the Processing and Communication Frequency page for details on how long after a purchase orders are imported.
     
  2. Once imported, your orders will appear in the Sales > Orders/Transactions > All Sales view alongside all of your other orders.

Please refer to the Sales and Fulfillment section for additional information. 

Update Shipping and Tracking

After fulfillment is complete, your next step is to update the ChannelAdvisor Complete software with shipping and tracking information. This step is highly important since you will not be paid for your sales until this information is received by the Marketplace. Once your tracking numbers are provided and your order status is updated to shipped ChannelAdvisor will send this information to the Marketplace. There are three primary methods to complete this process.

Refer to the Updating Shipping and Tracking Information page for further details. 

Cancelling and Refunding Orders

A refund is only necessary if you have already marked the order as shipped. If you have not marked the order as shipped, canceling an order within our system, will cancel the order on the Marketplace. If the buyer contacts you after their purchase looking for a refund, you may process their request by going to the Sales > Orders/Transactions > All Sales view.

Refer to the Cancellations & Refunds in ChannelAdvisor page for further details.

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