How To

Jet Item Level Shipping Overrides

In ChannelAdvisor, during the process of configuring your product information for Jet, you can also configure inventory-level Shipping Overrides. Shipping Overrides are values for product shipping that will be charged to the buyer instead of the value calculated through the Jet Partner Portal.

The Shipping Overrides is intended to handle exception cases. If you find that you are using the Shipping Overrides to change more than 10% of your products, modify your default settings in the Fulfillment tab in Jet Partner Portal to better support your shipping cost structure.

 

Prerequisites


You should be familiar with the following topic before proceeding:

 

Topics


 

Shipping Overrides: Why use them?


In some cases you might want to change your default shipping settings for a specific product. For example, if you sell Consumer Electronics, you might want to prevent a 200-pound television from shipping via Standard Shipping. Another use case would be if you use a drop ship partner for some of your catalog and want to make sure you’re adjusting your shipping charges for those products to accommodate the extra cost of shipping.

You can override shipping charges for relevant products with a product-specific value using the Item-Level Shipping Overrides section of the Jet Template.

Shipping overrides in ChannelAdvisor are applied by shipping method. You will have an option to specify shipping overrides for each eligible shipping method configured in your Partner Portal account.

 

What Settings Are Available?


For each shipping override method there are three possible attributes to submit values for:

  • Restrict Shipping – The product cannot be shipped using this method.

  • Shipping Table Override Amount – Replace a product-specific cost for a shipping override method

  • Additional Shipping to Table Amount – Add to a product-specific cost for a shipping override method

Please note that you can only use either Shipping Table Override Amount or Additional Shipping Override Amount, not both.

Just like any other mapping on the Jet listing template, values can be submitted by hard-coding a single text value, mapping an attribute field from the ChannelAdvisor Inventory Module, or using a calculated value found using a lookup list or business rule.

 

Restrict Shipping

Submitting a true value will prevent a product from shipping using a specific shipping method. A false value will allow the product to use that shipping method..

 

In this example products submitted by ChannelAdvisor will NOT be eligible for Standard Shipping.

 

Shipping Table Override Amount

Using this attribute, a merchant can REPLACE a specific product’s shipping price for a shipping override method option as configured in Partner Portal. This can be mapped to a product-specific attribute in ChannelAdvisor’s Inventory Module – or a value calculated by using a lookup list or business rule.

 

In this example, products will use a specific attribute to submit a Standard Shipping value instead of using the Standard shipping charge set in Partner Portal.

 

Additional Shipping Amount

Using this attribute, a merchant can ADD to a specific product’s shipping price for a shipping override method option as configured in Partner Portal. This can be mapped to a product-specific attribute in ChannelAdvisor’s Inventory Module – or a value calculated by using a lookup list or business rule.

 

In this example, products will use a business rule to determine if a product is drop-shipped and add an appropriate charge to cover the additional costs.

 

How to Configure Jet Item Level Shipping Overrides


Complete the following steps to configure Jet Item Level Shipping Overrides. If you do not want to override the shipping table defined on Jet Partner Portal, do NOT do anything on this page.

  1. Go to Marketplaces > Jet > Product Mapping > Templates.

  2. Determine the type of shipping override you hope to accomplish. With shipping overrides. there are these options:

    1. You want to restrict shipping for the shipping method.

      For example, you want to restrict shipping for standard or expedited shipping.

      • Put true for the Restrict Shipping field.

    2. You want to override the shipping cost for the item for the shipping method with an "exclusive" new value.

      For example, you want to offer free shipping for a product or group of products.

      • Put false in the Restrict Shipping field.

      • Enter a value (e.g. 0.00) in the Shipping Table Override Amount  field to completely override the amount that is on Jet.

      • The value for the Shipping Table Override Amount  must be mapped, like any other ChannelAdvisor template field, using one of the following methods:

    3. You want to override the shipping cost for the item for the shipping method with an "additive" extra charge to the current shipping charge.

      For example, you want to add $10.00 to shipping a large TV to Canada.

      • Put false in the Restrict Shipping field.

      • Enter a value in the Additional Shipping to Table Amount field to add the amount to what is on Jet Partner Portal.

      • The value for the Additional Shipping to Table Amount field must be mapped, like any other ChannelAdvisor template field, using one of the following methods:

Note: If the Shipping Option Restricted field is either blank or false, you can send either Shipping Table Override Amount or Additional Shipping to Table Amount value. If you populate both, an error will occur.

Note: Once a SKU has had an override applied to it, you will always need to supply an override for it until you are ready to remove the override.

 

How to Remove Jet Item Level Shipping Overrides


Once an override is applied to a SKU, it is removed by removing the information from the ChannelAdvisor template. Meaning you either unmap the information for the override you wish to not send anymore, or you send a blank value if you have an attribute mapped.

In ChannelAdvisor, during the process of configuring your product information for Jet, you can also configure inventory-level Shipping Overrides. Shipping Overrides are values for product shipping that will be charged to the buyer instead of the value calculated through the Jet Partner Portal.

The Shipping Overrides is intended to handle exception cases. If you find that you are using the Shipping Overrides to change more than 10% of your products, modify your default settings in the Fulfillment tab in Jet Partner Portal to better support your shipping cost structure.

 

Prerequisites


You should be familiar with the following topic before proceeding:

 

Topics


 

Shipping Overrides: Why use them?


In some cases you might want to change your default shipping settings for a specific product. For example, if you sell Consumer Electronics, you might want to prevent a 200-pound television from shipping via Standard Shipping. Another use case would be if you use a drop ship partner for some of your catalog and want to make sure you’re adjusting your shipping charges for those products to accommodate the extra cost of shipping.

You can override shipping charges for relevant products with a product-specific value using the Item-Level Shipping Overrides section of the Jet Template.

Shipping overrides in ChannelAdvisor are applied by shipping method. You will have an option to specify shipping overrides for each eligible shipping method configured in your Partner Portal account.

 

What Settings Are Available?


For each shipping override method there are three possible attributes to submit values for:

  • Restrict Shipping – The product cannot be shipped using this method.

  • Shipping Table Override Amount – Replace a product-specific cost for a shipping override method

  • Additional Shipping to Table Amount – Add to a product-specific cost for a shipping override method

Please note that you can only use either Shipping Table Override Amount or Additional Shipping Override Amount, not both.

Just like any other mapping on the Jet listing template, values can be submitted by hard-coding a single text value, mapping an attribute field from the ChannelAdvisor Inventory Module, or using a calculated value found using a lookup list or business rule.

 

Restrict Shipping

Submitting a true value will prevent a product from shipping using a specific shipping method. A false value will allow the product to use that shipping method..

 

In this example products submitted by ChannelAdvisor will NOT be eligible for Standard Shipping.

 

Shipping Table Override Amount

Using this attribute, a merchant can REPLACE a specific product’s shipping price for a shipping override method option as configured in Partner Portal. This can be mapped to a product-specific attribute in ChannelAdvisor’s Inventory Module – or a value calculated by using a lookup list or business rule.

 

In this example, products will use a specific attribute to submit a Standard Shipping value instead of using the Standard shipping charge set in Partner Portal.

 

Additional Shipping Amount

Using this attribute, a merchant can ADD to a specific product’s shipping price for a shipping override method option as configured in Partner Portal. This can be mapped to a product-specific attribute in ChannelAdvisor’s Inventory Module – or a value calculated by using a lookup list or business rule.

 

In this example, products will use a business rule to determine if a product is drop-shipped and add an appropriate charge to cover the additional costs.

 

How to Configure Jet Item Level Shipping Overrides


Complete the following steps to configure Jet Item Level Shipping Overrides. If you do not want to override the shipping table defined on Jet Partner Portal, do NOT do anything on this page.

  1. Go to Marketplaces > Jet > Product Mapping > Templates.

  2. Determine the type of shipping override you hope to accomplish. With shipping overrides. there are these options:

    1. You want to restrict shipping for the shipping method.

      For example, you want to restrict shipping for standard or expedited shipping.

      • Put true for the Restrict Shipping field.

    2. You want to override the shipping cost for the item for the shipping method with an "exclusive" new value.

      For example, you want to offer free shipping for a product or group of products.

      • Put false in the Restrict Shipping field.

      • Enter a value (e.g. 0.00) in the Shipping Table Override Amount  field to completely override the amount that is on Jet.

      • The value for the Shipping Table Override Amount  must be mapped, like any other ChannelAdvisor template field, using one of the following methods:

    3. You want to override the shipping cost for the item for the shipping method with an "additive" extra charge to the current shipping charge.

      For example, you want to add $10.00 to shipping a large TV to Canada.

      • Put false in the Restrict Shipping field.

      • Enter a value in the Additional Shipping to Table Amount field to add the amount to what is on Jet Partner Portal.

      • The value for the Additional Shipping to Table Amount field must be mapped, like any other ChannelAdvisor template field, using one of the following methods:

Note: If the Shipping Option Restricted field is either blank or false, you can send either Shipping Table Override Amount or Additional Shipping to Table Amount value. If you populate both, an error will occur.

Note: Once a SKU has had an override applied to it, you will always need to supply an override for it until you are ready to remove the override.

 

How to Remove Jet Item Level Shipping Overrides


Once an override is applied to a SKU, it is removed by removing the information from the ChannelAdvisor template. Meaning you either unmap the information for the override you wish to not send anymore, or you send a blank value if you have an attribute mapped.

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