Note: It is required that you already have all items you'd like to list on Pixmania live in that marketplace before listing them onto Pixmania through ChannelAdvisor.  To create your Pixmania items, you can do it yourself, ask Pixmania for help in that process or outsource the process to an official ChannelAdvisor and  Pixmania partner  who integrates everything in Pixmania and ChannelAdvisor for you. 

Tips when creating inventory on Pixmania

• Ensure you choose the correct Pixmania Category ID and Segment ID since this is how buyers will find your items.
• Ensure your images don't have watermarks nor your company name on them.
• Ensure that your item information is correct (e.g. EAN, UPC).
• Familiarize yourself with the Pixmania back-office set up and file import/export procedures before beginning.

The ChannelAdvisor Setup Guide for Pixmania allows ChannelAdvisor to establish communication with the marketplace. It is important that each section of the guide is complete in order for ChannelAdvisor to efficiently send inventory and quantity allocation updates to Pixmania. 

1. Navigate to your  Marketplaces > Pixmania > Settings  view. If here for the very first time you will be entered into the setup guide and will need to complete the following settings:
• Marketplace Account Information -   Enter your Username, Password and Token provided by Pixmania. 
  Note:  Your  Token  can be found in your Pixmania backoffice by going into Merchant Management and looking for Serial  under Merchant 1 (it should look something like this: 7bfd4a0e221b00c123450d5d332fbe23).  
   
• Product Inventory -   ChannelAdvisor uses  labels  to associate your inventory with a channel.  In this step of the setup guide we will default your inventory label for Pixmania to Pixmania .  If you would like to use a different label you may change that selection here.  In addition, you can create a new label or make adjustments to the selected label from this screen. 
   
• Template -   ChannelAdvisor uses  templates  to map your inventory information to the site's specification.  In this step of the setup guide, we will default your template for Pixmania to Pixmania Data Feed .  If you would like to use a different template you may change that selection here. 
   
• Quantity Allocation -   Next, we provide you a step to setup your  quantity allocation strategy . There are three aspects to a quantity allocation strategy:
• Quantity to send
• Quantity to withhold or reserve for another channel
• Choice to allocate (commit quantity to the site) or not allocate 
   
2. Select  Save and Exit  when you have completed these settings.
3. To edit the settings navigate back to your  Marketplaces > Pixmania > Settings  view.

Once you have completed the Setup Guide you will need to complete the Pixmania Product Mapping Template in ChannelAdvisor, located under  Marketplaces > Pixmania > Product Mapping > Templates .  ChannelAdvisor Product Mapping Templates are used to define the exact data that will be sent to the marketplace when creating or updating a listing.  The template will contain all the fields accepted by the Marketplace and will allow you to specify what product information should be sent for each product listing. to access and create the Pixmania template follow these steps: 

Assign the Pixmania Label

In order to send inventory to the Pixmania Marketplace, you tell the system to pull all inventory that has a label associated with it. This gives you a flexible way to tag the inventory you want to appear on the marketplace without having to assign classifications or any other grouping mechanism. The label assigned must be the same as the label configured in your   Pixmania Settings  . This action notifies ChannelAdvisor which products will be sent to Pixmania.

For more information on this topic view the   Using Labels   page.  

As a best practice you should always run a preview of your feed before Activating your ChannelAdvisor integration with any Marketplace. 

1. Navigate to Marketplaces > Pixmania > Settings.
2. To preview your Marketplace feed, select the  Preview  link under the Actions column. You will then be taken to a screen where you can enter your email address and submit your request.
   • The preview file will be emailed to you for download.
   • The file is created as a tab-delimited file with a single column for each field in the template. This format can be opened in Microsoft Excel.
   • The column naming structure is based on the tabs and headers in your template.  For example, the title field on the common tab may look like "Common>ProductIdentification>Title".
   • All errors that will prohibit a product from being sent to the Marketplace will appear at the bottom of the page under "The following errors were found for your items:"
   • This file is useful to reference when trouble shooting listing errors that may occur.
3. Once you are satisfied that the information you are sending to the Marketplace is correct, you can now Activate your integration by selecting the   Activate   link under the Actions column  This action will initiate communication between your ChannelAdvisor and Marketplace accounts. 

Communication Frequency

Now that your Pixmania.com integration has been activated, ChannelAdvisor and Pixmania.com should be able to communicate.  Depending on the number of SKUs and the compledxity of your inventory information, the amount of time it takes to process, communicate, and update on the marketplace could vary.   Refer to the    Marketplaces - Processing and Communication Frequency    page for more information on this subject.

Sales are handled through the integrated shopping cart of each Marketplace. Order information details are then imported to ChannelAdvisor in the All Sales view where you can then manage your fulfillment process,    update shipping and tracking information    and    process any refunds or cancellations.

Importing Orders

1. After a purchase has been completed, the ChannelAdvisor Complete software will automatically import all the relevant order details needed for fulfillment. See the   Processing and Communication Frequency   page for details on on how long after a purchase orders are imported  . 
    
2. Once imported, your orders will appear in the   Sales   >   Orders/Transactions   >   All Sales   view alongside all of your other orders.

Update Shipping and Tracking

After fulfillment is complete, your next step is to update the ChannelAdvisor Complete software with shipping and tracking information. This step is highly important since you will not be paid for your sales until this information is received.by the Marketplace. Once your tracking numbers are provided and your order status is updated to shipped ChannelAdvisor will send this information to the Marketplace. There are three  primary methods to complete this process.  

Refer to the   Updating Shipping and Tracking Information   page for further details. 

Cancelling and Refunding Orders

A refund is only necessary if you have already marked the order as shipped. If you have not marked the order as shipped,  canceling an order within our system, will cancel the order on the Marketplace. If the buyer contacts you after their purchase looking for a refund, you may process their request by going to the   Sales > Orders/Transactions > All Sales   view. 

Note:   Pixmania does not allow for "partial amount refunds". In other words, your refund can be for no less than the full price of an item. For example, you can refund a buyer for an item they bought, but you're not allowed to refund them for only part of the cost of an item. Similarly, if you choose to refund shipping costs, you must refund the   entire   shipping cost. 

Refer to the   Processing Refunds in ChannelAdvisor   page for further details.