How To

Selling on VoyageOne

When brands and retailers want to sell online to Chinese consumers, many turn to the American leader: VoyageOne. VoyageOne makes selling in China as easy as selling in the US but delivers the high-quality shopping experience Chinese consumers have come to expect: in Chinese, with local customer service.

VoyageOne offers the ideal, easiest path to certain ChannelAdvisor sellers: a direct pipeline into VoyageOne’s own online department store in China, Liking (Liking Tmall Global Storefront).

VoyageOne takes care of everything: marketing, merchandising, pricing, technology, localization, logistics, customer service, returns, and more. And thanks to ChannelAdvisor, the technical integration is already done and can be activated essentially at the click of a mouse.

Seller Costs:

  • No Start Up Fees
  • No Commission Fees
  • No Listing Fees

The seller is paid the agreed upon VoyageOne purchase price for each shipped product.

 

What Categories Does VoyageOne Offer?


VoyageOne specializes in Accessories (e.g. handbag, eyewear), Clothing, Jewelry, Shoes or Watches and all are available categories for sellers to list.

 

How Does ChannelAdvisor Work with VoyageOne?


  • Upload Your Inventory to ChannelAdvisor – Regardless of where you maintain your inventory, you will need to keep a record of your products within the ChannelAdvisor application. ChannelAdvisor offers a variety of options based on what works best for your company. To learn more about getting your Inventory into ChannelAdvisor please refer to the Inventory Getting Started Guide .
     
  • Map Your Inventory to VoyageOne's Format – VoyageOne, like other marketplaces, has a particular format they require sellers to conform to. ChannelAdvisor has made the process of mapping your inventory information to VoyageOne's product fields simple by providing a template for communicating your inventory data in the preferred format to VoyageOne.
     
  • ChannelAdvisor Sends Your Listings to VoyageOne – Once you have completed your inventory mapping you are ready to list products on VoyageOne. You will activate your integration between ChannelAdvisor and VoyageOne and we will begin sending files to VoyageOne with your product details, prices, and quantity available to sell.
     
  • Customers Purchase Your Products on VoyageOne – Now that your products are showing on the VoyageOne marketplace, you should start to see sales. VoyageOne will handle all aspects of customer payment processing and fraud prevention.
     
  • Orders Are Imported into ChannelAdvisor – ChannelAdvisor will retrieve each order and acknowledge it on your behalf. Your orders will then be available in the ChannelAdvisor software to fulfill.
     
  • ChannelAdvisor Sends Shipping Confirmations to VoyageOne – After you have fulfilled an order, ChannelAdvisor will send a shipping confirmation to VoyageOne on your behalf. This will mark the order as shipped in VoyageOne and does not require additional input from you.

 

How Do I Get Started?


Getting started with VoyageOne is easy and ChannelAdvisor can help you along the way with this process.

  • Please make sure you meet the following VoyageOne requirement:
    • Business size: At least USD5M online GMV per year
    • Logistics: Are able and willing to deliver to Liking logistics center in Los Angeles in 3 to 5 business days
    • Categories: Fashion apparel, footwear, accessories, watches, handbags, sportswear/activewear/outdoor-wear
    • Brand(s): Have existing demand in China
    • Products: Have existing demand in China
    • Sizes: Compatible with Chinese body type
    • Content: Products have clear and complete description, with materials, features, dimensions, and weight. At least 3 high-quality photographs. Photographs of details highly recommended
    • Seasonality: Products available are current season
    • Inventory: Seller has a reasonably deep inventory
    • Pricing: Can be competitive in US market
  • To apply go to VoyageOne’s website to fill up information or email the VO Business Team at sales@voyageone.com to start the application process.
  • VoyageOne is supported in the following ChannelAdvisor posting locale:
  • If VoyageOne doesn’t display in Marketplaces > Add Marketplace, contact your ChannelAdvisor Sales Representative to request access to the VoyageOne ChannelAdvisor integration.

Follow the Getting Started with VoyageOne Guide .

When brands and retailers want to sell online to Chinese consumers, many turn to the American leader: VoyageOne. VoyageOne makes selling in China as easy as selling in the US but delivers the high-quality shopping experience Chinese consumers have come to expect: in Chinese, with local customer service.

VoyageOne offers the ideal, easiest path to certain ChannelAdvisor sellers: a direct pipeline into VoyageOne’s own online department store in China, Liking (Liking Tmall Global Storefront).

VoyageOne takes care of everything: marketing, merchandising, pricing, technology, localization, logistics, customer service, returns, and more. And thanks to ChannelAdvisor, the technical integration is already done and can be activated essentially at the click of a mouse.

Seller Costs:

  • No Start Up Fees
  • No Commission Fees
  • No Listing Fees

The seller is paid the agreed upon VoyageOne purchase price for each shipped product.

 

What Categories Does VoyageOne Offer?


VoyageOne specializes in Accessories (e.g. handbag, eyewear), Clothing, Jewelry, Shoes or Watches and all are available categories for sellers to list.

 

How Does ChannelAdvisor Work with VoyageOne?


  • Upload Your Inventory to ChannelAdvisor – Regardless of where you maintain your inventory, you will need to keep a record of your products within the ChannelAdvisor application. ChannelAdvisor offers a variety of options based on what works best for your company. To learn more about getting your Inventory into ChannelAdvisor please refer to the Inventory Getting Started Guide .
     
  • Map Your Inventory to VoyageOne's Format – VoyageOne, like other marketplaces, has a particular format they require sellers to conform to. ChannelAdvisor has made the process of mapping your inventory information to VoyageOne's product fields simple by providing a template for communicating your inventory data in the preferred format to VoyageOne.
     
  • ChannelAdvisor Sends Your Listings to VoyageOne – Once you have completed your inventory mapping you are ready to list products on VoyageOne. You will activate your integration between ChannelAdvisor and VoyageOne and we will begin sending files to VoyageOne with your product details, prices, and quantity available to sell.
     
  • Customers Purchase Your Products on VoyageOne – Now that your products are showing on the VoyageOne marketplace, you should start to see sales. VoyageOne will handle all aspects of customer payment processing and fraud prevention.
     
  • Orders Are Imported into ChannelAdvisor – ChannelAdvisor will retrieve each order and acknowledge it on your behalf. Your orders will then be available in the ChannelAdvisor software to fulfill.
     
  • ChannelAdvisor Sends Shipping Confirmations to VoyageOne – After you have fulfilled an order, ChannelAdvisor will send a shipping confirmation to VoyageOne on your behalf. This will mark the order as shipped in VoyageOne and does not require additional input from you.

 

How Do I Get Started?


Getting started with VoyageOne is easy and ChannelAdvisor can help you along the way with this process.

  • Please make sure you meet the following VoyageOne requirement:
    • Business size: At least USD5M online GMV per year
    • Logistics: Are able and willing to deliver to Liking logistics center in Los Angeles in 3 to 5 business days
    • Categories: Fashion apparel, footwear, accessories, watches, handbags, sportswear/activewear/outdoor-wear
    • Brand(s): Have existing demand in China
    • Products: Have existing demand in China
    • Sizes: Compatible with Chinese body type
    • Content: Products have clear and complete description, with materials, features, dimensions, and weight. At least 3 high-quality photographs. Photographs of details highly recommended
    • Seasonality: Products available are current season
    • Inventory: Seller has a reasonably deep inventory
    • Pricing: Can be competitive in US market
  • To apply go to VoyageOne’s website to fill up information or email the VO Business Team at sales@voyageone.com to start the application process.
  • VoyageOne is supported in the following ChannelAdvisor posting locale:
  • If VoyageOne doesn’t display in Marketplaces > Add Marketplace, contact your ChannelAdvisor Sales Representative to request access to the VoyageOne ChannelAdvisor integration.

Follow the Getting Started with VoyageOne Guide .

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