How To

Multiple Distribution Center Accounts

A Distribution Center (DC) is a facility or a storage location from which items are shipped for order fulfillment. For a retailer, their DC may be a Seller-Managed Distribution Center such as their own warehouse, drop shipper, or even retail store or it may be an Externally-Managed Distribution Center. 

Click below to download the tip sheet:


Prerequisites 


You should be familiar with the following topics before continuing:


Benefits 


For clients that fulfill orders from multiple sources, whether they are warehouses, stores, dropshippers, or other partners, we are offering Multiple Distribution Center accounts.  With these accounts you can:

  • Track product quantity by distribution center (DC), including different quantity amounts in different DCs for the same product.
  • Assign and prioritize distribution centers to your marketplaces and webstores.  We will automatically sum your quantity across all assigned DCs when we list your products.  
  • Fulfill orders how you want.  We will choose an initial distribution center to fulfill orders based on your configuration.  You can always edit the DC that fulfills the order and we will adjust quantity accordingly.
  • Clients with US accounts may take advantage of a new feature: Proximity Order Routing.  When you enable this feature, we will automatically choose the DC that is closest to the shipping address. 
  • Use Amazon FBA just as you currently do.  FBA can be assigned and prioritized to your transactional sites like any of your distribution centers.
  • Categorize your distribution centers by type: warehouse, store, or dropship and view quantity rolled up by DC type.
  • Provide Dropshippers/Supplier inventory quantity separately from your internal inventory information.

Related Tasks to Complete


  • Contact ChannelAdvisor Support to convert your account to use Multiple Distribution Centers.  
  • Make these changes to participate.  
    • When you provide inventory quantity to us, you will need to provide two additional columns of data:  DC Quantity and DC Quantity Update Type.  
    • You should stop sending values for the Quantity and Distribution Center Code fields, but you still must provide Quantity Update Type.  Learn more about Multiple Distribution Centers quantity.  You may provide the new fields through uploads, ftp, or version 7 of the API.
  • Verify information after the account is switched to a Multiple Distribution Centers account.
    • Verify that you have added all of your Distribution Centers under Inventory > Settings > Distribution Centers.  
    • Verify you have provided addresses for all of your DCs if you want to take advantage of our Proximity Order Routing feature (US Only).
  • After your account is converted,  assign and prioritize your DCs to your sales channels from Inventory > Settings > Distribution Centers> DC Settings.

Strategy Recommendations


  • The Auto-Flip setting for FBA (Marketplaces > Amazon> Settings > Amazon Settings)  currently will override your DC selection for Amazon, this behavior may change in the future.
  • If you retrieve orders from ChannelAdvisor using the API or through a partner, you may continue to receive and update orders as you currently do.  However, in multi-DC accounts, when we receive orders with line items with multiple quantity, we may split line items into multiple shipments/fulfillments depending on your account configuration and stock levels.  If you currently update shipping information at the line item level, we may need to make an assumption about which fulfillment you are updating.   
A Distribution Center (DC) is a facility or a storage location from which items are shipped for order fulfillment. For a retailer, their DC may be a Seller-Managed Distribution Center such as their own warehouse, drop shipper, or even retail store or it may be an Externally-Managed Distribution Center. 

Click below to download the tip sheet:


Prerequisites 


You should be familiar with the following topics before continuing:


Benefits 


For clients that fulfill orders from multiple sources, whether they are warehouses, stores, dropshippers, or other partners, we are offering Multiple Distribution Center accounts.  With these accounts you can:

  • Track product quantity by distribution center (DC), including different quantity amounts in different DCs for the same product.
  • Assign and prioritize distribution centers to your marketplaces and webstores.  We will automatically sum your quantity across all assigned DCs when we list your products.  
  • Fulfill orders how you want.  We will choose an initial distribution center to fulfill orders based on your configuration.  You can always edit the DC that fulfills the order and we will adjust quantity accordingly.
  • Clients with US accounts may take advantage of a new feature: Proximity Order Routing.  When you enable this feature, we will automatically choose the DC that is closest to the shipping address. 
  • Use Amazon FBA just as you currently do.  FBA can be assigned and prioritized to your transactional sites like any of your distribution centers.
  • Categorize your distribution centers by type: warehouse, store, or dropship and view quantity rolled up by DC type.
  • Provide Dropshippers/Supplier inventory quantity separately from your internal inventory information.

Related Tasks to Complete


  • Contact ChannelAdvisor Support to convert your account to use Multiple Distribution Centers.  
  • Make these changes to participate.  
    • When you provide inventory quantity to us, you will need to provide two additional columns of data:  DC Quantity and DC Quantity Update Type.  
    • You should stop sending values for the Quantity and Distribution Center Code fields, but you still must provide Quantity Update Type.  Learn more about Multiple Distribution Centers quantity.  You may provide the new fields through uploads, ftp, or version 7 of the API.
  • Verify information after the account is switched to a Multiple Distribution Centers account.
    • Verify that you have added all of your Distribution Centers under Inventory > Settings > Distribution Centers.  
    • Verify you have provided addresses for all of your DCs if you want to take advantage of our Proximity Order Routing feature (US Only).
  • After your account is converted,  assign and prioritize your DCs to your sales channels from Inventory > Settings > Distribution Centers> DC Settings.

Strategy Recommendations


  • The Auto-Flip setting for FBA (Marketplaces > Amazon> Settings > Amazon Settings)  currently will override your DC selection for Amazon, this behavior may change in the future.
  • If you retrieve orders from ChannelAdvisor using the API or through a partner, you may continue to receive and update orders as you currently do.  However, in multi-DC accounts, when we receive orders with line items with multiple quantity, we may split line items into multiple shipments/fulfillments depending on your account configuration and stock levels.  If you currently update shipping information at the line item level, we may need to make an assumption about which fulfillment you are updating.   
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