How To

Message Center

The Message Center is your central hub to manage your account messages. 

 

Prerequisites


You should be familiar with the following topics:

 

Getting Started with the Message Center


To get started with the Message Center, you must navigate to the My Account section of the navigation, specifically My Account > Messages > Message Center view.

Below are some of the tasks and features available in this view:

 

Message Types


Messages in the Message Center fall within these groups:

  • ChannelAdvisor – General platform messages
  • Marketplaces
  • Opportunity – Special marketplace opportunities that will be featured on occasion. If you have an opportunity, you will see an orange lightbulb appear in the top black bar of the page.

  • Search
  • Shopping
  • Stores

 

Managing Your messages

Use the following options to manage your messages:

  • Read and Unread – Set one or many messages as read or unread by selecting the messages and then selecting either the Mark as Read button or the Mark as Unread button. These buttons only appear after you've selected at least one message.
  • Delete Messages – Select one or many messages and then select the Delete button to delete unwanted messages. This button also appears, after you've selected at least one message.
  • Export Messages – Select one or many messages and then select the Export button to export your messages.
  • Sorting Columns – By clicking the column name you can sort from A - Z or from least to greatest.
  • Filtering Columns – For any column you can filter for a specific value by selecting a value from the drop down and if applicable, typing in the value you want to filter.
  • Reset – Select the Reset menu button to reset your column filters or reset both your column filtering and sorting.

The Message Center is your central hub to manage your account messages. 

 

Prerequisites


You should be familiar with the following topics:

 

Getting Started with the Message Center


To get started with the Message Center, you must navigate to the My Account section of the navigation, specifically My Account > Messages > Message Center view.

Below are some of the tasks and features available in this view:

 

Message Types


Messages in the Message Center fall within these groups:

  • ChannelAdvisor – General platform messages
  • Marketplaces
  • Opportunity – Special marketplace opportunities that will be featured on occasion. If you have an opportunity, you will see an orange lightbulb appear in the top black bar of the page.

  • Search
  • Shopping
  • Stores

 

Managing Your messages

Use the following options to manage your messages:

  • Read and Unread – Set one or many messages as read or unread by selecting the messages and then selecting either the Mark as Read button or the Mark as Unread button. These buttons only appear after you've selected at least one message.
  • Delete Messages – Select one or many messages and then select the Delete button to delete unwanted messages. This button also appears, after you've selected at least one message.
  • Export Messages – Select one or many messages and then select the Export button to export your messages.
  • Sorting Columns – By clicking the column name you can sort from A - Z or from least to greatest.
  • Filtering Columns – For any column you can filter for a specific value by selecting a value from the drop down and if applicable, typing in the value you want to filter.
  • Reset – Select the Reset menu button to reset your column filters or reset both your column filtering and sorting.
0
Your rating: None
0
Your rating: None