How To

Rich Media Dashboard Overview

An overview of your Rich Media account can be seen in the dashboard. It is a high level review of your setup and asset information that will assist you in the day-to-day management of your account. The Dashboard can be accessed from the Rich Media > Dashboard > Overview menu where you will be able to view the following information.

Events & Alerts


Any ChannelAdvisor alerts as well as any current or upcoming events will be posted in this section of the dashboard

Account Setup Status


The account setup status section of the dashboard allows you to see and easily access all of the elements needed to set up a new account. All parts can be directly accessed from this area by clicking the links for each specific step. The steps do not have to be done in order, although it is recommended. 

The status bar shows how much of the setup process has been completed and once the bar is filled, the setup is 100% complete and the account is ready.

File Patterns

Core Data used to organize and associate images can be automatically updated on image upload. If the image file names use a consistent naming convention, the Rich Media product can be set up to extract information from those images based on their names using the File Pattern Configuration. See the  File Pattern Configuration  page for instructions on setting up file patterns

Stock Image

The Rich Media product allows for a "stock image" to be used whenever an image is called that does not exist. This prevents 404 errors and broken images on your website. See the  Rich Media Account Setup  page for instructions on adding a stock image

Recipes

Dynamic image settings that are reused often can be saved as “recipes” which combine size, quality and other settings to make media easier to call upon throughout a site. See the  Image Recipes  page for instructions on creating and using recipes.

Upload Image

Images can be uploaded to the Image library using an integrated Upload tool. See the  Upload Tool  page for instructions on uploading an image to the image library

Create Image Promise

Image promises let you see at a glance which images need to be uploaded to the image library. Promises can be used to plan for new images or to keep track of missing assets. This can be helpful in organization and can be used by vendors or photographers as a checklist of images that need to be created and uploaded for a project. See the  Image Promises  page for instructions on creating image promises.

Upload Swatch

Swatches can be uploaded to the Swatch library using an integrated Upload tool. See the  Upload Tool  page for instructions on uploading an image to the image library

Create Swatch Promise

Swatch promises let you see at a glance which swatches need to be uploaded to the swatch library. Promises can be used to plan for new swatches or to keep track of missing assets. This can be helpful in organization and can be used by vendors or photographers as a checklist of swatches that need to be created and uploaded for a project. See the  Image Promises  page for instructions on creating swatch promises

Support


You can create a support case on the SSC by clicking the link if you cannot find a solution. There are also ChannelAdvisor Complete forums that can be accessed directly.


Rich Media Alerts


Any alerts relating to the Rich Media product or performance will be posted in this section of the dashboard.

Image Statistics


  • Number of Images - how many images currently exist. 
  • Number of Image Promises - how many image promises currently exist
  • Number of Published Images - how many images are currently published
  • Number of Preview Images - how many images are currently in a preview state
  • Number of Images without a Valid Version - how many images require a valid version

Swatch Statistics


  •  Number of Swatches - how many swatches currently exist.
  • Number of Swatch Promises - how many swatch promises currently exist.
  • Number of Published Swatches - how many swatches are currently published.
  • Number of Preview Swatches - how many swatches are currently in a preview state.
  • Number of Swatches without a Valid Version - how many swatches require a valid version

Disk Usage


The Disk Usage section shows the amount of space that is currently used and how much is left on a pie chart. The percentage Free and Used is also shown next to the chart. The number of MBs Free and Used can be seen when hovering over the percentage values.

An overview of your Rich Media account can be seen in the dashboard. It is a high level review of your setup and asset information that will assist you in the day-to-day management of your account. The Dashboard can be accessed from the Rich Media > Dashboard > Overview menu where you will be able to view the following information.

Events & Alerts


Any ChannelAdvisor alerts as well as any current or upcoming events will be posted in this section of the dashboard

Account Setup Status


The account setup status section of the dashboard allows you to see and easily access all of the elements needed to set up a new account. All parts can be directly accessed from this area by clicking the links for each specific step. The steps do not have to be done in order, although it is recommended. 

The status bar shows how much of the setup process has been completed and once the bar is filled, the setup is 100% complete and the account is ready.

File Patterns

Core Data used to organize and associate images can be automatically updated on image upload. If the image file names use a consistent naming convention, the Rich Media product can be set up to extract information from those images based on their names using the File Pattern Configuration. See the  File Pattern Configuration  page for instructions on setting up file patterns

Stock Image

The Rich Media product allows for a "stock image" to be used whenever an image is called that does not exist. This prevents 404 errors and broken images on your website. See the  Rich Media Account Setup  page for instructions on adding a stock image

Recipes

Dynamic image settings that are reused often can be saved as “recipes” which combine size, quality and other settings to make media easier to call upon throughout a site. See the  Image Recipes  page for instructions on creating and using recipes.

Upload Image

Images can be uploaded to the Image library using an integrated Upload tool. See the  Upload Tool  page for instructions on uploading an image to the image library

Create Image Promise

Image promises let you see at a glance which images need to be uploaded to the image library. Promises can be used to plan for new images or to keep track of missing assets. This can be helpful in organization and can be used by vendors or photographers as a checklist of images that need to be created and uploaded for a project. See the  Image Promises  page for instructions on creating image promises.

Upload Swatch

Swatches can be uploaded to the Swatch library using an integrated Upload tool. See the  Upload Tool  page for instructions on uploading an image to the image library

Create Swatch Promise

Swatch promises let you see at a glance which swatches need to be uploaded to the swatch library. Promises can be used to plan for new swatches or to keep track of missing assets. This can be helpful in organization and can be used by vendors or photographers as a checklist of swatches that need to be created and uploaded for a project. See the  Image Promises  page for instructions on creating swatch promises

Support


You can create a support case on the SSC by clicking the link if you cannot find a solution. There are also ChannelAdvisor Complete forums that can be accessed directly.


Rich Media Alerts


Any alerts relating to the Rich Media product or performance will be posted in this section of the dashboard.

Image Statistics


  • Number of Images - how many images currently exist. 
  • Number of Image Promises - how many image promises currently exist
  • Number of Published Images - how many images are currently published
  • Number of Preview Images - how many images are currently in a preview state
  • Number of Images without a Valid Version - how many images require a valid version

Swatch Statistics


  •  Number of Swatches - how many swatches currently exist.
  • Number of Swatch Promises - how many swatch promises currently exist.
  • Number of Published Swatches - how many swatches are currently published.
  • Number of Preview Swatches - how many swatches are currently in a preview state.
  • Number of Swatches without a Valid Version - how many swatches require a valid version

Disk Usage


The Disk Usage section shows the amount of space that is currently used and how much is left on a pie chart. The percentage Free and Used is also shown next to the chart. The number of MBs Free and Used can be seen when hovering over the percentage values.

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