How To

Shipping

ChannelAdvisor Complete provides powerful tools that allow you to configure shipping methods and rates in many different ways. Because flexibility is critical to meet the needs of many different merchants – some with very specific or unique needs – ChannelAdvisor has developed a system that will enable you to configure just about any shipping strategy.

In most cases, merchants can take their current shipping model and configure ChannelAdvisor Complete to mirror what they are already doing. Often however, merchants will find that ChannelAdvisor Complete shipping options are so advanced that they will choose to begin using a totally new shipping strategy to simplify day-to-day processes.

Once shipping is configured, these settings are primarily used at two different points:

  • When a potential buyer wishes to estimate shipping costs and visits ChannelAdvisor’s shipping calculator page.
  • When a buyer has purchased an item and is offered shipping choices during ChannelAdvisor’s Checkout .

Please Note: Your Account's Default Shipping Weight has been setup and established during initial account creation. This value, either English (lb.) or Metric (kg.) will be used in all weight-based shipping calculations. Ensure this value is correct from the start as mathematical conversion from lbs to kg or vice verse will NOT be performed.

It is important to note that there are many configuration options for shipping, allowing for a variety of shipping rate combinations. Most merchants will use only a subset of the options available when configuring their accounts shipping rates.

 

Prerequisites


 

Video


Shipping Configuration Overview – This video will demonstrate how to configure shipping in ChannelAdvisor. View Transcript

 

Tasks to Complete


With your account Shipping settings, you can customize everything from your accepted shipping carriers to the rates you will charge for the shipment of an item. You can use the step-by-step Shipping Setup Wizard, Sales > Shipping > Shipping Setup Wizard, to configure all of the necessary shipping settings. This Wizard will guide you through the shipping settings pages to assist you in getting started using ChannelAdvisor.

Once completed you should rarely have reason to change these settings, however to do so you need only return to the Sales > Shipping > Shipping Setup Wizard section in ChannelAdvisor Complete and select a settings option.

To Configure your Shipping Settings complete the following tasks:

 

ChannelAdvisor Complete provides powerful tools that allow you to configure shipping methods and rates in many different ways. Because flexibility is critical to meet the needs of many different merchants – some with very specific or unique needs – ChannelAdvisor has developed a system that will enable you to configure just about any shipping strategy.

In most cases, merchants can take their current shipping model and configure ChannelAdvisor Complete to mirror what they are already doing. Often however, merchants will find that ChannelAdvisor Complete shipping options are so advanced that they will choose to begin using a totally new shipping strategy to simplify day-to-day processes.

Once shipping is configured, these settings are primarily used at two different points:

  • When a potential buyer wishes to estimate shipping costs and visits ChannelAdvisor’s shipping calculator page.
  • When a buyer has purchased an item and is offered shipping choices during ChannelAdvisor’s Checkout .

Please Note: Your Account's Default Shipping Weight has been setup and established during initial account creation. This value, either English (lb.) or Metric (kg.) will be used in all weight-based shipping calculations. Ensure this value is correct from the start as mathematical conversion from lbs to kg or vice verse will NOT be performed.

It is important to note that there are many configuration options for shipping, allowing for a variety of shipping rate combinations. Most merchants will use only a subset of the options available when configuring their accounts shipping rates.

 

Prerequisites


 

Video


Shipping Configuration Overview – This video will demonstrate how to configure shipping in ChannelAdvisor. View Transcript

 

Tasks to Complete


With your account Shipping settings, you can customize everything from your accepted shipping carriers to the rates you will charge for the shipment of an item. You can use the step-by-step Shipping Setup Wizard, Sales > Shipping > Shipping Setup Wizard, to configure all of the necessary shipping settings. This Wizard will guide you through the shipping settings pages to assist you in getting started using ChannelAdvisor.

Once completed you should rarely have reason to change these settings, however to do so you need only return to the Sales > Shipping > Shipping Setup Wizard section in ChannelAdvisor Complete and select a settings option.

To Configure your Shipping Settings complete the following tasks:

 

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