How To

Sears Refund Codes

When you refund an order on Sears, ChannelAdvisor prompts you to select a reason code. These reason codes are mapped to Sears equivalents. The ChannelAdvisor codes and their corresponding Sears values are listed below.

ChannelAdvisor Code

ChannelAdvisor Reason

Sears Reason

Cancel Reason

100GeneralAdjustmentGENERALADJUSTMENTOTHER
101ItemNotAvailableCOULDNOTSHIPOUTOFSTOCK
102CustomerReturnedItemWRONGITEMORDEREDCUSTOMERCHANGEDTHEIRMIND
103CouldNotShipCOULDNOTSHIPINVALIDMETHODSHIPMENT
104AlternateItemProvidedWRONGITEMSHIPPEDOTHER
105BuyerCancelledWRONGITEMORDEREDCUSTOMERCHANGEDTHEIRMIND
106CustomerExchange WRONGITEMORDERED CUSTOMERCHANGEDTHEIRMIND
107MerchandiseNotReceivedMERCHANDISESHIPPEDBYNOTRECEIVEDOTHER
108ShippingAddressUndeliverableCOULDNOTSHIPINVALIDMETHODSHIPMENT
All other codes GENERALADJUSTMENTOTHER

 

Reference


Please refer to the following pages for more information:

When you refund an order on Sears, ChannelAdvisor prompts you to select a reason code. These reason codes are mapped to Sears equivalents. The ChannelAdvisor codes and their corresponding Sears values are listed below.

ChannelAdvisor Code

ChannelAdvisor Reason

Sears Reason

Cancel Reason

100GeneralAdjustmentGENERALADJUSTMENTOTHER
101ItemNotAvailableCOULDNOTSHIPOUTOFSTOCK
102CustomerReturnedItemWRONGITEMORDEREDCUSTOMERCHANGEDTHEIRMIND
103CouldNotShipCOULDNOTSHIPINVALIDMETHODSHIPMENT
104AlternateItemProvidedWRONGITEMSHIPPEDOTHER
105BuyerCancelledWRONGITEMORDEREDCUSTOMERCHANGEDTHEIRMIND
106CustomerExchange WRONGITEMORDERED CUSTOMERCHANGEDTHEIRMIND
107MerchandiseNotReceivedMERCHANDISESHIPPEDBYNOTRECEIVEDOTHER
108ShippingAddressUndeliverableCOULDNOTSHIPINVALIDMETHODSHIPMENT
All other codes GENERALADJUSTMENTOTHER

 

Reference


Please refer to the following pages for more information:

0
Your rating: None
0
Your rating: None
Tags