The Best Buy Marketplacewas launched in September 2011 and offers products from Best Buy as well as from third-party retailers. The Best Buy Marketplace third-party seller handles shipment and returns. To ensure customer satisfaction with every purchase, the Best Buy Marketplace offers a Marketplace Guarantee.

Please Note: The Best Buy Marketplace is currently only open to select merchants. Best Buy is evaluating merchants based on how their product mix complements the product mix already available on Best Buy. In most cases, Best Buy is reaching out to merchants directly. If you have questions about the selection criteria, process or to determine if you might be a good fit for the Best Buy Marketplace, please contact Best Buy directly at marketplace@bestbuy.com.

How does the Best Buy Marketplace Work?

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Best Buy will select the products they wish to list from the listings that the Seller submits to Rakuten (formerly Buy.com). Rakuten is currently acting as an integration partner for the Best Buy marketplace and all feed processing is handled through their system.

On the Best Buy Marketplace, Best Buy maintains a “Buy Button“ and the seller with the lowest price, and highest quantity in the case of equal prices, will obtain the "Buy Button". Additional marketplace sellers offering the same product are also indicated on the main listing as "Available from # Sellers" and these sellers may also capture some part of the sales for this listing . The details of each of the offers is shown on the listing's Buying Options page.

What Are the Requirements For Selling on the Best Buy Marketplace

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 At this time, the Best Buy Marketplace is highly gated and is selecting the retailers that they believe will add the best and the most appropriate product mix to their marketplace. Their initial focus will be on augmenting the consumer electronics products not currently offered by Best Buy as well as expanding into sports and outdoors, home and garden, and exercise and lifestyle products.

Create Your Best Buy Seller Account

To begin the process of selling on the Best Buy Marketplace you must do the following:

1. Gain approval from Best Buy to participate on the their marketplace. If you are interested in listing on this marketplace, please contact Best Buy at marketplace@bestbuy.com. In your email, please provide the following:

•  What Marketplaces are you currently participating on?  (i.e. Rakuten.com, Sears, Amazon, Wal Mart, eBay, etc.)
• What is your seller name on the Buy.com Marketplace?  How long have you been selling via Buy.com?
• How many SKUs are in your overall assortment?  What is your primary line of business?  (i.e. CE focused, Office, Sporting Goods, MP3 Players, etc.)
• What is your current feedback rating as a seller?
• Any other pertinent information that you’re able to share regarding your business.

 Minimum Requirements:

• Active seller on the Rakuten.com (formerly Buy.com) Marketplace
• Must have a U.S. address and ability to ship/accept returns to/from all 50 United States
• Ability to ship all orders within 2 business days
• Minimum 30-day customer return/exchange window required for all sellers
• Restocking fees are prohibited

2. If approved, request a new set of login credentials (user name and password) for your Best Buy account. Even if you are already a seller on buy.com, you will need a new set of credentials for your Best Buy account. Contact the Buy.com group responsible for Best Buy at bbytech@info.buy.com.

3. If approved, request that ChannelAdvisor activate the Best Buy Marketplace on your Marketplaces navigation menu. Please contact support@ChannelAdvisor.com for assistance.

Getting Started with the Best Buy and ChannelAdvisor Integration

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The integration with Best Buy will be handled through the Buy.com Marketplace.

• ChannelAdvisor will send product listings to Rakuten.com
• Best Buy will select the products they wish to list on their marketplace from the selection submitted to Rakuten.com.
• Orders coming from Best Buy will be identified as Best Buy in the Site Name field in the ChannelAdvisor All Sales View
• Sellers will be able to fulfill those orders via their All Sales View.

Visit the Best Buy Getting Started Guide to begin working with Best Buy and ChannelAdvisor today.