How To

Uploading Shipping and Tracking Files via FTP

The import shipping and tracking function in ChannelAdvisor allows merchants to batch upload shipment tracking numbers into the All Sales View. The shipping and tracking file can be uploaded to ChannelAdvisor via the User Interface or via FTP. To get a full overview of the methods for performing this task please see the Updating Shipping and Tracking Information page.

 

Prerequisites


You should be familiar with the following topic before continuing:

 

Overview


Uploading Shipping and Tracking Files via FTP is one of the preferred methods when updating shipping and tracking information in bulk. In order to complete this task you must first create a file for bulk upload of shipping and tracking information .

How to Upload Shipping and Tracking Files via FTP


Shipment tracking files sent to ChannelAdvisor using FTP should use the same text file delimiter as is selected on the FTP/HTTP Settings page in your account. The options on this settings page are Tab Delimited or Pipe Delimited.

Complete the following steps related to this task:

  1. Using an FTP editor, connect to ftp.ChannelAdvisor.com
  2. Use the Naming Convention specified in Settings to denote your file contains Shipment Tracking Numbers. For example ' TrackingNumbers_ yourfilenamehere.txt'
  3. Place your file in the Orders subfolder on the FTP location for your account at ftp.ChannelAdvisor.com

Note: Even though not required, it is highly recommended to include a Shipment Tracking Number.

 

Related Methods


The following method can also be used:

The import shipping and tracking function in ChannelAdvisor allows merchants to batch upload shipment tracking numbers into the All Sales View. The shipping and tracking file can be uploaded to ChannelAdvisor via the User Interface or via FTP. To get a full overview of the methods for performing this task please see the Updating Shipping and Tracking Information page.

 

Prerequisites


You should be familiar with the following topic before continuing:

 

Overview


Uploading Shipping and Tracking Files via FTP is one of the preferred methods when updating shipping and tracking information in bulk. In order to complete this task you must first create a file for bulk upload of shipping and tracking information .

How to Upload Shipping and Tracking Files via FTP


Shipment tracking files sent to ChannelAdvisor using FTP should use the same text file delimiter as is selected on the FTP/HTTP Settings page in your account. The options on this settings page are Tab Delimited or Pipe Delimited.

Complete the following steps related to this task:

  1. Using an FTP editor, connect to ftp.ChannelAdvisor.com
  2. Use the Naming Convention specified in Settings to denote your file contains Shipment Tracking Numbers. For example ' TrackingNumbers_ yourfilenamehere.txt'
  3. Place your file in the Orders subfolder on the FTP location for your account at ftp.ChannelAdvisor.com

Note: Even though not required, it is highly recommended to include a Shipment Tracking Number.

 

Related Methods


The following method can also be used:

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