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How can I setup automatic positive feedback to be left for my buyers?

Your automatic feedback settings can be found within the Marketplaces > eBay > Settings > Feedback page. Here you can enable positive feedback to be left to your buyers based on the following events:

Item Shipped
Payment Received
Payment Received or Item Shipped
When buyer leaves feedback

Please note:

-Only when the "Enable automatic feedback on" option is enabled with "When buyer leaves feedback", ChannelAdvisor will automatically give positive feedback when positive feedback is given to you by the buyer.

-If "Enable Feedback Rotation" option is enabled or disabled, you should have at least "Message 1" field populated with a positive feedback response.

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