Currently, any changes to inventory items are synced every 15 minutes from CA Complete into Premium Webstores. A full inventory sync is run every 2 hours. Inventory syncing is one-way and is sent from CA Complete to Premium Webstores.

If your inventory is not properly updating, please check your order sync settings in the Premium Webstores setup wizard. To do this:

1. Log in to your CA Complete account and go to the Stores > Premium Webstores > Overview page.

2. Click on your Store Name to open the Premium Webstores setup wizard or "Create A New Web Store" if you have not yet run through the setup wizard for Premium Webstores.

3. Click on the "Inventory" tab of the setup wizard. On this tab be sure the "Allow ChannelAdvisor Complete to syndicate your inventory to your Premium Web Store" option is selected under the "Inventory Syndication" section.