Support Hours
U.S. & North America
Mon-Fri: 8 AM - 8 PM ET

Europe
Mon-Fri: 8 AM - 1 AM GMT

Australia, Asia, Pacific
Mon-Fri: 8 AM - 5 PM DST

Twitter Feed


What does the warning, "The configured category value of 'XXXX' is not a valid category for eBay listings" mean?

From time to time, eBay will update categories unannounced. Usually these instances involve eBay's category number for the existing category. These changes are hard to see and can sometimes be the reason for an error message that is otherwise unclear. The following Warning message will be generated when a category should be updated:

"The configured category value of 'XXXX' is not a valid category for eBay listings."

When this warning is seen, the eBay category needs to be updated.

For eBay Custom users, click the Ad ID and then "select a 1st category" to re-select the category and supply the updated category number.

For eBay QuickStart users, the category will be updated on the SKU using the EBAY_CATEGORY_ID attribute.

Updated category numbers can be seen via eBay's Sell Your Item form, or Support can export all current categories from an eBay site (US, UK, etc).

0
Your rating: None
0
Your rating: None

Enter Keywords:
Alerts Alerts

Subscribe to have Alerts delivered to your mailbox

Get Started with Support
  1. Subscribe to System Alerts
  2. Release Notes
  3. Join the Forum Community
  4. Keep up to date with industry news via Our Blogs
  5. Follow us:  Twitter, Facebook and Youtube